Senior Accounts Receivable Analyst

Description

About ZEISS Founded in 1846 in Germany, Carl Zeiss is a global leader in optics and optoelectronics, with over 46,000 employees across approximately 50 countries. In Brazil, we operate in the fields of Medical Technology, Industrial Metrology, and Microscopy, delivering high-precision solutions that support scientific, technological, and industrial advancement. About this position: Area of focus: Accounts receivable / Credit and collections. Work location: São Paulo (Berrini region). Ensure the entire accounts receivable process is executed correctly—from file submissions to receipt accounting—and guarantee the accuracy of the forecasted cash inflow. Mitigate credit risk through customer registration analysis and assessment of credit limits based on customers’ payment history and market profile. Responsible for designing and improving collection, reconciliation, and control processes, ensuring the accuracy of financial information. Additionally, provide management analyses and reports supporting strategic decision-making within Finance and senior management. Key responsibilities: * Manage the accounts receivable portfolio for domestic clients and, where applicable, international clients, within a multinational industrial corporate environment. * Systematically monitor the aging report to identify late-payment risks and opportunities for preventive action. * Ensure correct classification, clearing, and allocation of receivables—including discounts, allowances, interest, penalties, returns, and other adjustments. * Monitor payment terms, credit limits, and commercial conditions, adhering to internal policies and specific requirements of public contracts (e.g., purchase orders, settlements, order notes, etc., where applicable). * Conduct structured collection activities, recording contact history, payment commitments, and agreements in SAP and other internal tools. * Perform collections from public agencies, complying with applicable legislation, formal payment procedures, and administrative workflows (e.g., filing protocols, review and release timelines, documentary requirements). * Collaborate with internal departments (Sales, Billing, Bidding/Contracts, Legal, Customer Service) to resolve pending issues impacting collections from public contracts (e.g., invoice discrepancies, delivery issues, acceptance certificates, claim rejections). * Maintain professional and ethical relationships with various public-sector stakeholders, strictly adhering to company conduct standards and applicable laws. * Support periodic credit analysis and review of customers, based on payment history, registration data, financial documents, external credit reports, and internal indicators. * Contribute to consistent application of the company’s credit policy, proposing justified adjustments or exceptions for specific cases—fully documented. * Perform daily and periodic reconciliations of customer accounts and general ledger accounts. * Support monthly closing processes, ensuring proper accounting for doubtful debt provisions, receivable write-offs, reclassifications, and necessary adjustments. * Identify operational risks related to the accounts receivable process and propose mitigation actions and control improvements. * Collaborate on standardization, documentation, and updating of departmental procedures, workflows, and work instructions. * Develop, monitor, and analyze key performance indicators (KPIs) for the area—such as delinquency rate, percentage of overdue amounts by maturity bracket, credit recovery rate, among others. * Prepare management reports and analytical reviews for related departments. * Provide qualified inputs for cash flow projections related to receivables. * Serve as a technical reference in accounts receivable, credit, and collections, mentoring interns and analysts. * Assist leadership in prioritizing the receivables portfolio, distributing tasks, and implementing best practices. * Participate in onboarding new team members, disseminating procedures, quality standards, and a culture of control. Requirements: * Proficiency in SAP (mandatory) for modules and transactions related to accounts receivable/customers (e.g., FI-AR), including inquiries, postings, clearing of receivables, statement analysis, and reporting. Experience in system implementation (test plans, supporting documentation) is a plus. * In-depth knowledge of accounts receivable processes, remittance/return files, and credit cards (desirable). * Intermediate/advanced Excel skills (pivot tables, lookup functions such as VLOOKUP/XLOOKUP, database analysis). * Familiarity with B2B, B2C, and public agency collection processes. * Intermediate English proficiency, sufficient for reading, comprehension, and participation in written communication or meetings with headquarters teams. * Clear, structured, and assertive communication appropriate for diverse audiences (internal stakeholders, private clients, public agency representatives, headquarters). * Solution-oriented negotiation skills, preserving commercial relationships and the company’s institutional image. * Analytical mindset, attention to detail, reliability in information management, and strong commitment to deadlines and quality. * Organizational skills, resilience, sense of urgency, and ability to manage multiple priorities. Our Commitment to Diversity and Inclusion ZEISS believes in equal opportunity. Regardless of gender, age, race, color, creed, sexual orientation, or disability, all qualified individuals will be considered in our selection processes. We strive to build a diverse and equitable workplace. We value and respect all differences. Your ZEISS Recruiting Team: Joe Taroni