Job Mission Develop, implement, and enhance solutions on the Salesforce platform, translating business needs into robust and efficient technical solutions, with a focus on delivering value and delighting stakeholders. Academic Qualifications Bachelor’s degree in Administration, Engineering, Economics, Information Technology, or related fields. Professional Experience 4 to 5 years of experience in the field, working on Salesforce development or similar platforms. Behavioral Competencies Proactivity and determination to drive results Empathy and active listening to delight stakeholders Strong communication skills with both technical and non-technical stakeholders Organization and discipline in managing deliverables Systemic view of processes Ability to autonomously prioritize requests Technical Competencies Advanced development on the Salesforce platform (Apex, Flows, LWC, SOQL) BPMN and process modeling Requirements elicitation and analysis for medium- and high-complexity projects Proficiency with tools such as Jira, Confluence, Bizagi Experience with agile methodologies (Scrum, Kanban) Intermediate knowledge of data analysis and integrations Day-to-Day Activities Develop and maintain complex solutions on the Salesforce platform Conduct technical feasibility analysis for requests Actively participate in agile ceremonies (planning, daily stand-ups, review) Perform unit and functional testing Support users during delivery acceptance testing Document solutions and processes clearly and accessibly Value-Generating Activities Propose continuous improvements in Salesforce platform usage Act as a facilitator in translating business needs into technological solutions Optimize internal processes and improve the internal customer experience Responsibilities Ensure delivery of medium- and high-complexity solutions Maintain effective communication with stakeholders across different departments Conduct technical analyses and suggest alternative solutions Ensure quality and sustainability of developed solutions Challenges Mediating between technical and business areas Organizing and prioritizing concurrent requests Continuously evolving expertise in Salesforce technologies and agile practices