Salesforce Developer (Mid/Senior Level)

Description

Job Summary: Mid-to-senior level professional to develop and maintain functionalities on the Salesforce platform, supporting solutions in Service Cloud and Digital Engagement, and collaborating with teams. Key Highlights: 1. Salesforce Service Cloud and Digital Engagement development and maintenance 2. Collaboration with senior developers and architects 3. Technological innovation and creative problem solving **What We’re Looking For:** Mid-to-senior level professional experienced with **(Salesforce).** **Responsibilities:** Responsible for developing and maintaining functionalities on the Salesforce platform, supporting the implementation of Service Cloud and Digital Engagement solutions while adhering to platform best practices; Collaborate with senior developers and architects to deliver high-quality solutions aligned with defined technical standards. * Develop functionalities on the Salesforce Service Cloud platform; * Support Digital Engagement implementation (Chat, WhatsApp, Bots); * Configure and fine-tune Omni\-Channel Routing; * Develop functionalities using Apex; * Build components using Lightning Web Components (LWC); * Create and maintain Flows for process automation; * Develop integrations with external systems via REST and SOAP APIs; * Support troubleshooting activities and log analysis; * Ensure adherence to platform best practices and governor limits; * Participate in code deployments and versioning **Requirements:** * Experience with Salesforce Service Cloud; * Experience with Apex development; * Experience with Lightning Web Components (LWC); * Experience with Flows; * Experience with integrations via REST or SOAP; * Knowledge of Omni\-Channel; * Familiarity with Digital Engagement (Chat / WhatsApp / Bots); * Knowledge of governor limits. **Preferred Qualifications:** * Experience with Copado; Salesforce Platform Developer I certification; * Prior experience with Service Cloud implementations. **Behavioral Profile:** We are seeking a candidate who: * Enjoys working in teams and is **collaborative** in their responsibilities; * Has the **courage** to challenge themselves and go beyond, embracing new growth opportunities; * Transforms ideas into **creative solutions** and pursues quality in all daily tasks; * Possesses strong **problem-solving skills**; * Is capable and comfortable working independently and **managing their own time**; * Is interested in tackling technologically **adversarial and innovative** situations. Big enough to deliver – small enough to care. **\#VempraGFT** **\#VamosVoarJuntos** **\#ProudToBeGFT** With over 35 years in the market and operations across 16 countries, GFT employs more than 12\.000 people worldwide — including 4\.000 in Brazil. Here, diversity, equality, and inclusion sit at our core, and ensuring a safe workplace for everyone is fundamental to who we are. We foster a culture of development and growth anchored in our Continuous Scaled Learning pillar because we believe intelligent use of technology is the key to success in today’s digital world. **What We Offer** -------------------- * Multi-benefit card – you choose how and where to use it. * Tuition assistance for undergraduate, graduate, MBA, and language courses. * Certification incentive programs. * Flexible working hours. * Competitive salaries. * Annual performance reviews with structured career development plans. * Opportunities for international career progression. * Wellhub and TotalPass. * Private pension plan. * Childcare allowance. * Medical assistance. * Dental assistance. * Life insurance. \#VemPraGFT