Collections Assistant

* Negotiation with customers via phone and system * Customer service and follow-up * Recording and updating information in the system No experience r
- Training provided
- Health insurance included
- Competitive salary

Job Summary: A Product Management Intern collaborates with cross-functional teams, analyzes metrics, and presents recommendations, participating in strategic discussions at a global company. Key Highlights: 1. Work on meaningful initiatives in areas such as Prime, Kindle, and Retail. 2. Participate in real strategic discussions and contribute unique perspectives. 3. Receive guidance and feedback from a manager and mentor to support your growth. **DESCRIPTION** --------------- As a Product Management Intern, you will work on meaningful initiatives in areas such as Prime, Kindle, Advertising, Logistics, or Retail. Your day may include meetings with engineering, marketing, and operations teams to align product strategies, analysis of performance metrics to identify growth opportunities, and presentation of data-driven recommendations to senior leaders. You will have the opportunity to participate in real strategic discussions, contribute unique perspectives, and learn how major decisions are made at a global-scale company. In addition to project responsibilities, you will connect with other interns and colleagues through professional and personal development activities. We strive to be the world’s most customer-centric company, and you will be part of this mission. Our Product Management team collaborates with multiple organizations across Amazon—from delivery experiences to advertising, retail systems, and customer protection. We are a dedicated group solving complex problems and creating experiences that matter to our customers. You will be supported throughout your journey by a manager and a mentor who will provide guidance, feedback, and growth opportunities. Amazon follows an in-person work model, and all employees—including interns—must work in person five days per week at our office located in the South Zone of São Paulo \- SP. **BASIC QUALIFICATIONS** ------------------------ * Currently enrolled in a Bachelor’s degree program in Business Administration, Marketing, Economics, Engineering, or related fields, with graduation expected from July/2027 onward * Proficiency in Microsoft Office Excel (pivot tables, VLOOKUP, charts) * Intermediate-level English reading and writing skills * Availability to intern for 12 months * Availability to work 6 hours per day, Monday through Friday, totaling 30 hours per week, during business hours * Availability to work in person at Amazon’s São Paulo headquarters five days per week. **PREFERRED QUALIFICATIONS** ---------------------------- * Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

João Silva
Indeed · HR