Job Summary: Develop, implement, and enhance Salesforce solutions, translating business needs into robust and efficient technical solutions focused on generating value and delighting stakeholders. Key Highlights: 1. Advanced Salesforce development 2. Focus on continuous improvement and process optimization 3. Mediation between technical and business areas **Job Mission** Develop, implement, and enhance solutions on the Salesforce platform, translating business needs into robust and efficient technical solutions focused on generating value and delighting stakeholders. **Academic Qualifications** Completed undergraduate degree in Administration, Engineering, Economics, Information Technology, or related fields. **Work Experience** 4 to 5 years of experience in the field, working on Salesforce development or similar platforms. **Behavioral Competencies** Proactivity and determination to get things done Empathy and active listening to delight stakeholders Strong communication skills with both technical and non-technical stakeholders Organization and discipline in managing deliverables Systemic view of processes Ability to autonomously prioritize requests **Technical Competencies** Advanced development on the Salesforce platform (Apex, Flows, Aura, LWC, SOQL) BPMN and process modeling Requirements elicitation and analysis for medium-to-high complexity scenarios Proficiency with tools such as Jira, Confluence, Bizagi Experience with agile methodologies (Scrum, Kanban) Intermediate knowledge of data analysis and integrations **Daily Activities** Develop and maintain complex solutions on the Salesforce platform Conduct technical feasibility analysis for requests Actively participate in agile ceremonies (planning, daily stand-up, review) Perform unit and functional testing Support users during delivery acceptance testing Document solutions and processes clearly and accessibly **Value-Generating Activities** Propose continuous improvements in Salesforce platform usage Act as a facilitator in translating business needs into technological solutions Optimize internal processes and improve the internal customer experience **Responsibilities** Ensure delivery of medium-to-high complexity solutions Maintain effective communication with stakeholders across different departments Lead technical analyses and propose alternative solutions Ensure quality and sustainability of developed solutions **Challenges** Mediation between technical and business areas Organization and prioritization of competing requests Continuous evolution in Salesforce technologies and agile practices