Ensure the operation, maintenance, and efficiency of systems and equipment in units and projects under the company's responsibility, guaranteeing quality, safety, and compliance standards. Leads the technical team, organizes routines, monitors performance indicators, and ensures preventive, corrective, and predictive maintenance activities are completed within deadlines and regulatory requirements. **Responsibilities and duties** * Supervise technical teams responsible for executing technical service tasks; * Guarantee the quality of technical service deliveries and adherence to established deadlines and standards; * Manage service request and work order workflows, focusing on resource optimization and prioritization of critical issues; * Monitor technical service performance indicators and develop action plans for continuous improvement; * Conduct technical site visits for complex cases and provide support during high-impact service calls; * Provide ongoing technical training and development for the service team; * Manage contracts with third-party service providers and suppliers, when applicable; * Ensure compliance with safety regulations, quality standards, and corporate guidelines; * Perform other related duties as required. **Requirements and qualifications** * Completed bachelor's degree in Civil Engineering or related fields; * Solid knowledge of building pathology; * Experience with work order management tools (CRM); * Ability to read and interpret technical diagrams, service manuals, and operational procedures; * Proficiency in Microsoft Office Suite, especially Excel (intermediate to advanced level). **Additional information** **Benefits** -------------------------- * **Meal or Food Voucher**: Choose according to your preference. * **Transportation Voucher**: Facilitating your commute *(optional/opt-in)*. * **Life Insurance**: Protection for you and your family—in case of death, legal dependents receive the policy benefit. * **Childcare Allowance**: Support for parents with children between 6 months and 3 years old; benefit granted per child within this age range (up to BRL 300.00, subject to expense documentation). * **Birthday Day Off**: Celebrate your special day (or choose another day during your birthday month). * **Unimed Health Plan**: Medical coverage to ensure your well-being; cost-sharing system with 70% covered by the company and 30% by the employee *(optional/opt-in)*. * **Uniodonto Dental Plan**: To keep your smile healthy *(optional/opt-in)*. * **TotalPass**: Encouraging an active lifestyle—for employees and dependents *(optional/opt-in)*. * **Discounts at Educational Institutions:** FGV, IPOG, and Anhanguera University. * **Discounts on Mental Health Services**: Singular and Bellatrix. * **PPLR:** Profit and Results Participation Program (according to internal policy). * **Hybrid Work Model**: Flexibility to balance work and personal life (according to internal policy). **Join our team!** EBM, the largest construction company in Brazil's Central-West region, with over 43 years of history and tradition. **Our specialty?** Developing properties that become homes, communities, and business centers. We operate across Brazil, delivering everything from high-end residential units to master-planned neighborhoods. With 187 completed projects and over 3 million square meters built, we are more than just numbers. We are stories, fulfilled dreams, and part of thousands of people’s lives. Our mission is to create real estate successes that set new benchmarks in the market. We believe in the **joy of doing things right**, and it is this passion that drives us to always deliver our best. Our team, composed of 2,800 employees, is our greatest asset. We value each individual, fostering a diverse and innovative workplace where every challenge is an opportunity for growth. **The company that builds the best places to live is also the best place to work.** We have been a GPTW for the 10th consecutive year. We are among the best companies to work for in Brazil. Together, we are committed to excellence and customer satisfaction. **Join our story and discover what it means to be an EBMer!**