Job Summary: A professional responsible for supporting district teams, monitoring and resolving delivery issues, and collaborating across multiple departments to ensure operational success. Key Highlights: 1. Real-time delivery support and monitoring with immediate correction of deviations. 2. Problem resolution and coordination with operations, supply, and logistics departments. 3. A light-hearted work environment characterized by mutual respect and appreciation for all individuals. Swift’s mission is to nourish a better life through quality products, great cuisine, and friendly service that helps create memorable moments at our customers’ tables. This mission also extends to every employee who represents our brand. Here at Swift, we care deeply for our people because we believe they are our most valuable asset—providing a light-hearted, pleasant work environment where everyone is respected and valued, regardless of race, gender, ethnicity, sexual orientation, or disability. Moreover, at Swift, we work hard to help our team grow alongside us, building exciting careers together and creating meaningful impact. If you identify with our values and wish to contribute to this journey, we invite you to join our team! **Responsibilities and Duties** **Main Activities:** * Provide support to District Teams for Physical Stores and Retail Stores; * Validate route integration for monitoring and maintain contact with drivers; * Present to Store and Delivery Teams; * Monitor deliveries, manage incidents occurring until successful completion, with real-time correction of deviations; * Resolve problems and coordinate with Operations, Supply, and Logistics departments; * Support stores by providing information on orders, availability, delivery deadlines, or other complaints and requests; * Publish the portfolio of orders fulfilled on D\+1; * Ensure route completion in the tracking system; * Monitor tickets via Service Desk; * Conduct photo audits for tracking records. **Requirements and Qualifications** * Completed high school education **Additional Information** At Swift, we offer several benefits that you can enjoy as soon as you begin your journey with us! Check some of them below: * On-site cafeteria; * Flexible Meal Allowance, usable however you prefer; * Transportation Allowance; * Swift Experience (monthly provision of a distinctive product so all employees can taste, enjoy, and enhance their sales arguments); * Access to Sempre JBS (internal app): * Sempre Cuida: provides free access to support your well-being (mental, physical, nutritional health, among others); * Sempre Educa: offers corporate training content to encourage your professional development; * Sempre Cresce: dedicated to career opportunities within the JBS Group, enabling you to grow with us! * In-store purchases with payroll deduction; * Partnership with Gympass (gym membership program); * Profit Sharing (annual payment based on company performance); * Shuttle service from Jardim Britânia Terminal to Swift X Swift to Jardim Britânia; * Medical/Dental Assistance and Life Insurance (optional); * Discounts at Educational and Language Institutions (optional). We are a multi-channel retailer specializing in frozen proteins. From beef to seafood, we offer everything our customers need. We consistently focus on excellence, food safety, sustainability, and innovation. We operate over 500 stores across various formats: physical stores, stores located inside major supermarkets, mobile stores circulating across condominiums in multiple cities, and an online store enabling customers to shop whenever, wherever, and however they prefer. Our role is to get closer to our customers every day—delivering a high-quality purchasing and consumption experience, fair pricing, a pleasant shopping environment, convenience, and safety, nourishing the world with the best. And all this is possible thanks to our greatest differentiator: our people—who bring passion to everything they do.