Description
We believe people are our greatest competitive advantage. We work closely with customers and business operations, guided by a culture rooted in trust, simplicity, ownership mindset, and results orientation.
This area is strategic to our operations, responsible for planning and monitoring demand, managing the order portfolio, interfacing with internal departments, and supporting customer service — ensuring operational fluidity and excellence in process execution.
We seek a professional with an analytical, organized, and solution-oriented profile, who can easily handle multiple demands, pay attention to detail, and communicate effectively in a dynamic, collaborative environment offering professional development opportunities.
**Responsibilities and Duties**
* Prospect new customers to generate business opportunities, expand the customer base, and achieve company-defined targets;
* Contact inactive customers to understand reasons for discontinued purchases and implement strategies to resume supply;
* Identify which products from our portfolio meet the customer’s operational needs, aiming to establish a commercial relationship and offer products and solutions tailored to their business;
* Present proposals and quotations aligned with the defined sales strategy and customer-specified prerequisites;
* Register new customer information in the system and forward it to the Finance Department for review;
* Enter confirmed customer sales orders into the system;
* Analyze the order portfolio daily and follow up with relevant departments to ensure items are available in stock and delivered to customers;
* Provide post-sales support and customer service, monitor satisfaction levels, and propose commercial solutions;
* Maintain the sales pipeline with updated, timely information required for tracking potential customers.
**Requirements and Qualifications**
* Experience in telesales / proactive sales;
* Experience serving industrial-sector customers;
* Strong communication, negotiation, and consultative selling skills.
**Additional Information**
* Fixed Monthly Salary
* Variable Monthly Bonus
* Guaranteed Monthly Bonus for the First 6 Months
* Health Insurance
* Dental Insurance
* Life Insurance
* Meal Allowance
* On-site Meals
* Transportation Allowance
* Total Pass
Würth SW Industry belongs to the Industry Division of the multinational Würth GmbH \& Co. KG, present in 81 countries, operating over 440 companies, and employing more than 85\.000 people worldwide.
Our company has operated in the Brazilian market for over 45 years and serves industrial customers across South America as the Brazilian representative. Our headquarters is located in São Bernardo do Campo, São Paulo State; we also operate in-company stores at various clients throughout Brazil.
We offer a diversified and extensive product line including: Fasteners, PPE, MRO \& Chemicals, and distinguish ourselves in the market by providing Kanban inventory management solutions.
Würth Industry Brasil. Delivering solutions. Achieving results!