Senior Sales Support Engineer

Description

Job Summary: This professional will be responsible for implementing and leading proactive technical presentations aimed at fulfilling customer demand and building long-term customer relationships. Key Highlights: 1. Technical leadership in presentations and promotional activities. 2. Certification of HITACHI products, systems, and services. 3. Support for the continuous development of sales and technical teams. **Location:** Guarulhos, São Paulo, Brazil **Job ID:** R0123730 **Date Posted:** 2026\-03\-24 **Company Name:** HITACHI ENERGY BRASIL LTDA. **Profession (Job Category):** Sales, Marketing \& Product Management **Job Schedule:** Full time **Remote:** No **Job Description:** **The Opportunity:** Proactively implement and technically lead promotional presentations, technological advantages, quality attributes, and brand-specific features—covering HITACHI products, systems, services, and tools—in a technically sound and professional manner, aligned with the Division / business area and target market. Guide less-experienced application team members (Pl, Jr, Analysts, and Technicians) to support demand fulfillment, identify and develop market opportunities, expand the customer portfolio, and foster long-term relationships—while providing support to sales teams/areas. **How You Will Make an Impact:** * Prospect business through technical leadership, preparation, and execution of promotional visit plans; conduct regular status reviews—including analysis and outcomes of visits—to potential customers across various segments/channels; map identified opportunities jointly with HITACHI’s commercial and business teams. * Perform certification of HITACHI products / systems / services, responding to requests from the sales team, product team, and/or customers by presenting the portfolio and technical specifications of HITACHI products, systems, or services according to your responsibilities—and delivering theoretical training to resolve user queries while guiding less-experienced application professionals. * Proactively execute promotional activities for the target customer group—including technical presentations, demonstrations, seminars, educational materials, as well as technical lectures and training—generating demand and certifying HITACHI products among these customers, with emphasis on more complex and high-priority demands that significantly influence company revenue. * Monitor project development through site visits to engineering firms and end-customer engineering departments, proposing solutions and applications for HITACHI products, systems, and services; alerting relevant market participants to the commercial and internal teams—and using such events to train less-experienced team members. * Understand current and future customer needs and ensure customers have an appropriate understanding of HITACHI’s full portfolio of products / systems / services, features, and benefits during promotional activities—while striving to establish and maintain effective long-term relationships with target customers. * Conduct product refreshers, training, and launches for regionally distributed sales teams, supporting the maintenance of up-to-date knowledge within sales and technical teams—and enabling continuous development of technical, commercial, design, and behavioral competencies (for both internal team members and cross-functional sales teams). * Ensure efficient marketing activities and strong value proposition delivery to customers through effective promotional techniques—and communicate offering details in alignment with HITACHI’s strategy. * Assist technical and sales support teams and/or the respective customer during product / system / service similarity assessments and brand conversion projects—seeking optimal commercial/technical solutions for each project. * Ensure compliance with applicable internal and external regulations, procedures, and guidelines. **Requirements:** * Bachelor’s degree in Electrical Engineering (preferably with focus on electrotechnics), or related fields. * Advanced English (mandatory). * Intermediate Spanish (desirable). * Experience in developing high-voltage substation proposals. * Knowledge of Sales Market and Business Intelligence, Sales Processes and Tools, Sales Contracts, and Risk Management. * Practical experience in Marketing, Promotion, Application, and Sales. **All our job openings are also open to persons with disabilities (PwD). The company is committed to workplace adaptations; apply now and join our selection process to become part of our team!** *\#LI\-Hybrid* **Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a** **general inquiry form** **on our website. 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