···
Log in / Register

Salesforce Senior Developer (Service Cloud) - Digital Channels

Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
Favourites
Share
Some content was automatically translatedView Original

Description

Job Summary: We are seeking a Salesforce Developer (Service Cloud) to enhance customer digital journeys, focusing on development and integration of Salesforce solutions. Key Highlights: 1. Work in a dynamic and collaborative culture with autonomy and passion 2. Develop robust and scalable solutions on the Salesforce platform 3. Work in agile teams and collaborate with business and product areas At NIO, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. We are looking for a Salesforce Developer (Service Cloud) to drive the evolution of customer digital usage and relationship journeys across digital channels (App and conversational Bot), integrating Salesforce with APIs, mobile applications, and conversational platforms. The professional will develop solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), and integrations via REST/SOAP APIs, contributing to the evolution of digital channels and building scalable, high-performance digital journeys. This role requires a hands-on, collaborative profile with strong system integration capabilities, working closely with Product, Digital Channels, Architecture, and Engineering teams. **Responsibilities and Duties** * Develop robust and scalable solutions on the Salesforce platform, focusing on customer digital usage and relationship journeys. * Develop solutions on the Salesforce platform using Apex and Lightning Web Components (LWC), implementing business logic and UI components. * Implement automations and business processes using Salesforce Flows, Validation Rules, and declarative tools. **Requirements and Qualifications** * Completed undergraduate degree in Systems Analysis and Development, Engineering, or related fields. * Knowledge of standard Salesforce objects and their relationships (Account, Contact, Lead, Opportunity, Case). * Experience with REST/SOAP API integrations, OAuth authentication, system-to-system integration, and service-oriented architectures. * Experience developing and maintaining integrations between Salesforce and external systems. * Experience in development environments with version control (Git), CI/CD, and cloud platforms (AWS, GCP, or Azure). * Experience working in agile teams and collaborating with business and product areas. * Proven experience as a Salesforce Developer, particularly in integrations and interaction with systems or digital channels. * Interest in full-stack development within the Salesforce ecosystem. * Ability to work autonomously, take ownership, and assume technical responsibility. * Technical English proficiency for reading documentation. * Salesforce Platform Developer I certification (preferred). * Solid experience with the Salesforce Platform, with focus on Service Cloud. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Daycare Allowance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE — AND WE’LL BUILD IT TOGETHER WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company born with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries globally, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we were founded with Brazil’s largest fiber-optic network and a team that delivers results. We operate as a neutral, shared network, partnering with telecom operators, ISPs, and partners of all sizes and regions — and we’re proud of it. This robust infrastructure enables us to offer broad coverage and reach, helping our clients go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it’s built by people who collaborate, trust each other, and celebrate every achievement. Here, we don’t make excuses — we find solutions. With this high-performance team, we work daily to place Brazil at the top of the list of the world’s most digitally advanced nations, promoting digital inclusion and economic and social development for people. **CHECK OUT OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!** Remember that internet connection that simply works — connecting you seamlessly to what truly matters, without unpleasant surprises? We know the telecommunications market needs to change. And we’re here to make it happen. We are **Nio**, a technology company offering fiber-optic internet solutions for homes and businesses across Brazil. We already serve **approximately 4 million customers**, and this is just the beginning. **Why does Nio exist?** **Our mission:** To accelerate the evolution of people and businesses through technology. **Our essence:** We look after people — and look ahead. Because we believe innovation only makes sense when it improves people’s lives. And this applies not only to our customers, but also to those who make it all happen: **the people who work here.** **Working at Nio means…** Being part of a company that puts the customer at the center of everything. Having autonomy and room to grow. Working alongside people who believe in what they do. Building something new, in a collaborative and energetic environment. **We’re just getting started — and you can be part of this transformation. Join Nio and help create Brazil’s new digital era!**

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.