Salesforce Developer III

Description

Job Summary: We are seeking a Senior Salesforce Developer with experience in Service Cloud to implement, customize, and enhance customer service and relationship management solutions. Key Highlights: 1. Experience in implementing and evolving Service Cloud. 2. Development of solutions using Apex, LWC, and API-based integrations. 3. Participation in technical solution design and platform governance. **What We’re Looking For:** We seek a Senior Salesforce Developer with Service Cloud experience to implement, customize, and evolve solutions focused on customer service and relationship management. The professional will be responsible for ensuring technical quality, adherence to platform best practices, and continuous evolution of solutions. **Responsibilities:** We seek a professional with solid Salesforce development experience, functional and technical knowledge of Service Cloud, and the ability to work consultatively with business areas—translating requirements into efficient and scalable solutions. Responsibilities: * Develop and customize solutions on the Salesforce platform. * Implement and evolve Service Cloud. * Create and maintain Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce (when required). * Develop integrations with external systems via REST/SOAP APIs. * Configure flows, business rules, and automations (Flow, Process Builder). * Participate in requirements gathering and technical solution design. * Ensure platform governance, security, and performance best practices. * Conduct testing, documentation, and deployment support. **Requirements:** * Solid experience in Salesforce development. * Knowledge of Service Cloud (cases, queues, SLAs, automations, omnichannel). * Experience with Apex, SOQL, LWC, and API-based integrations. * Knowledge of data modeling on the Salesforce platform. * Experience with version control (Git) and deployment processes (CI/CD). * Experience with Agile methodologies. Desirable / Preferred: * Solid experience in Salesforce development. * Knowledge of Service Cloud (cases, queues, SLAs, automations, omnichannel). * Experience with Apex, SOQL, LWC, and API-based integrations. * Knowledge of data modeling on the Salesforce platform. * Experience with version control (Git) and deployment processes (CI/CD). * Experience with Agile methodologies. **Behavioral Profile:** We are looking for someone who: * Enjoys working in teams and is **collaborative** in their responsibilities; * Has the **courage** to challenge themselves and go beyond, embracing new growth opportunities; * Transforms ideas into **creative solutions** and pursues quality in all daily activities; * Possesses strong **problem-solving skills**; * Is capable and comfortable working independently and **managing their own time**; * Is interested in tackling technologically **adverse and innovative** situations. Big enough to deliver – small enough to care. **\#VempraGFT** **\#VamosVoarJuntos** **\#ProudToBeGFT** With over 35 years in the market and operations in 16 countries, GFT employs more than 12\.000 people worldwide—including 4\.000 in Brazil. Here, diversity, equality, and inclusion are at our core, and ensuring a safe workplace for everyone is fundamental to who we are. We foster a culture of development and growth anchored in our Continuous Scaled Learning pillar because we believe intelligent use of technology is the key to success in this digital world. **What We Offer** -------------------- * Multi-benefit card—you choose how and where to use it. * Study grants for undergraduate, graduate, MBA, and language courses. * Certification incentive programs. * Flexible working hours. * Competitive salaries. * Annual performance reviews with structured career development plans. * Opportunities for international career progression. * Wellhub and TotalPass. * Private pension plan. * Childcare allowance. * Medical assistance. * Dental assistance. * Life insurance. \#VemPraGFT