Internal Sales Consultant

Description

Job Summary: We are seeking an Internal Sales Consultant to handle customer service, relationship management, and prospecting in retail, supermarkets, and events, with a focus on sales growth and customer retention. Key Highlights: 1. Customer service and relationship management in retail, supermarkets, and events. 2. Opportunity for professional growth. 3. Training and development. We are looking for an Internal Sales Consultant to join our commercial team. The professional will be responsible for customer service and relationship management across retail, supermarket, and event segments, contributing to sales growth, customer portfolio retention, and service excellence. We seek a communicative, proactive, organized, and results-oriented individual who excels at negotiation and building long-term customer relationships. Key Responsibilities: * Conduct active and responsive customer interactions via phone, WhatsApp, and e\-mail. * Prospect new customers and develop business opportunities. * Manage and expand the customer portfolio within retail, supermarket, and event segments. * Prepare commercial proposals and negotiate sales terms. * Register orders and monitor the entire process, from negotiation through delivery. * Monitor post\-sales activities to ensure customer satisfaction and retention. * Track sales targets, commercial KPIs, and portfolio performance. * Maintain up-to-date customer records in the system. * Collaborate with logistics, finance, and commercial teams to ensure service excellence. * Participate in commercial campaigns and sales incentive initiatives. Requirements: * Completed high school education (a bachelor’s degree in Business Administration, Commercial Management, or related fields is preferred). * Experience in internal sales, commercial customer service, or customer relationship management. * Strong verbal and written communication skills. * Knowledge of negotiation and sales techniques. * Familiarity with computer tools and management systems (ERP and CRM experience is preferred). * Organizational skills, dynamism, and results orientation. Desired Competencies: * Proactivity. * Excellent interpersonal skills. * Negotiation ability. * Goal orientation. * Planning and organizational skills. * Problem-solving agility. * Teamwork. We Offer: * Competitive salary commensurate with the role. * Performance-based commission or bonus (per company policy). * Benefits. * Training and development. * Opportunity for professional growth. **Work Location:** São José dos Campos/SP Compensation: R$2\.000,00 \- R$4\.000,00 per month Benefits: * Dental insurance * Transportation allowance Work Location: On-site