Cloud Infrastructure Analyst (Mid-Level)

Description

We are a young, dynamic company focused on innovation! Our goal is to become one of the largest and best IT companies in Brazil, offering the most innovative solutions to our customers, partners, employees, and community. Join this outstanding group that has already won multiple AWS awards and ranks among the best companies to work for (GPTW)! Our **Mid-Level Cloud Infrastructure Analysts** play an essential role in supporting and maintaining highly complex environments across the leading public clouds in the market (AWS, GCP, and Azure). They also provide technical support to team members and develop procedures to increase the service delivery maturity of the Support team. If you are curious and eager to learn new tools, platforms, and technologies; data-driven and hands-on; and always up-to-date with the latest trends in Cloud and DevOps, this position is for you! Apply now—we want to meet you! **Responsibilities and duties** * Monitor and evaluate the customer’s cloud consumption, acting in a consultative and proactive capacity to design potential improvements; * Estimate and implement improvements in the customer’s environment focused on cost reduction; * Provide support and maintenance for environments across the leading public clouds in the market (AWS, GCP, and Azure); * Participate in resolving incidents of varying severity, especially those of medium complexity; * Proactively optimize infrastructure performance, capacity, and resource utilization; * Provide occasional technical support to the team; **Requirements and qualifications** * Clear communication and attention to detail; * Responsibility regarding deadlines and schedules; * Ability to produce technical documentation for use by the team and customers; * Proven experience in cloud infrastructure support (preferably AWS); * Operating systems (Linux and Windows); * Web servers (Apache, Nginx, and IIS); * Proficiency in infrastructure-as-code (Terraform, Ansible, and CloudFormation); * Experience creating/managing containers (Kubernetes, Docker, auto scaling, spot.io); * Skill in developing and consuming REST APIs; * Knowledge of infrastructure management; At least two years of proven professional experience in this area (or equivalent practical experience demonstrating technical and hands-on proficiency in the role); * **\+ Preferred qualifications:** * Monitoring knowledge (Zabbix, Prometheus, Grafana, Elastic Stack, Datadog); * Cloud connectivity knowledge (VPN, VPC, Security Group, Transit Gateway); Experience writing CI/CD pipelines (Jenkins, AWS CodePipeline, Azure DevOps, GitHub Actions); * **\+ Desired certifications:** * AWS DVA – Developer Associate. * AWS SAA – Solutions Architect Associate. **\+ English proficiency:** * Intermediate; able to write and read emails/documentation, and attend meetings and training sessions as a listener. * On-call shift: YES **Additional information** **BENEFITS** Flexible working hours Educational incentives (partnerships with educational institutions) Paid vacation TotalPass Birthday off Medical assistance Dental assistance Maternity leave Paternity leave AWS certification reimbursement Who we are We are **Darede**: a technology company with an innovative spirit, driven by people and guided by the purpose of transforming businesses, careers, and stories through technology. For over a decade, we have grown consistently, sustainably, and collectively. Our objective is clear: to rank among the largest and best IT companies in Brazil, delivering high-impact solutions to customers, partners, employees, and the community. More than results, we build journeys. We believe in aligning life and career goals—and that is what enables us to go further—together. **Recognition resulting from collective effort** In recent years, our growth has been recognized through prestigious awards, distinctions, and partnerships reflecting the strength of our team: * AWS Premier Partner—the highest tier of AWS partnership * AWS Consulting Partner of the Year – LATAM 2024 * AWS SMB Star Award – LATAM 2025 * AWS Innovation Partner of the Year – LATAM 2025 * AWS Social Impact Partner of the Year – LATAM 2025 * AWS Ecosystem Partners Brazil (ISG recognition) * Most Promising Cloud Solutions Provider in Latin America 2024 * AWS ID&E Employer Champion (diversity, equity, and inclusion) * \+400 AWS certifications * \+150 technical accreditations * \+16 officially recognized AWS competencies * More than 2\.000 satisfied customers * \+600 successfully delivered projects (launches) * 4x GPTW and recognition as one of the best companies to work for in ethnic-racial diversity These achievements stem from our technical excellence, collective effort, and ongoing commitment to people, innovation, and positive impact. All because we believe technical excellence and care for people go hand in hand. **People at the center—inside and outside the company** Believing in human potential is part of our DNA. That is why we actively support initiatives such as **Escola da Nuvem**, **Cloudelas**, and **Transformar Tech**, contributing to talent development and building a more diverse and inclusive technology ecosystem. **Why work at Darede?** If you seek a place to: * Apply and expand your technical knowledge * Continuously learn and advance your career * Work with cutting-edge technology and major challenges * Positively impact society * Develop people and transform contexts * Be part of a team that plays together **Darede is your place.** Here, you don’t just build cloud solutions. You build the future—your own and that of many others. Instagram LinkedIn Website **Glassdoor** YouTube **Blog** Facebook **Our Case Studies** **Learn about CAAS**