Nice to meet you. We are SICREDI VEREDAS, one of the 100 cooperatives in the Sicredi System and the first cooperative financial institution in Brazil. Our operations cover the entire states of Ceará and Maranhão. We are made up of people united to help our members and the regions where we operate thrive. Our Cooperative is 33 years old, comprises 26 branches, over 300 employees, and more than 45,000 members. We offer solutions in a different way. How? Here, everyone is an owner—and our more than 45,000 members collectively drive shared growth. **Join us** ***Building a More Prosperous Society*****!** Please note that our opportunities are open to all. At Sicredi, you will find a diverse environment grounded in respect and empathy. **Responsibilities and duties** * Strengthen and deepen the relationship between the cooperative and its members, ensuring positive experiences, proximity, and delight throughout their entire journey. Act proactively, with active listening, identifying opportunities to continuously improve the member’s experience with the cooperative. * Cultivate and enhance relationships with members, promoting close, empathetic communication aligned with the cooperative’s values; * Conduct in-person visits to members, focusing on strengthening ties, understanding needs, and offering appropriate solutions; * Delight members by ensuring warm reception and excellence in service, directly contributing to a differentiated and memorable experience; * Identify opportunities for improvement in the member’s journey, bringing insights and feedback to support the evolution of internal processes; * Track requests and demands, ensuring they are handled promptly, with quality and resolution; * Represent the cooperative with professionalism, ethics, and commitment to the cooperative purpose; * Collaborate with other departments to ensure integrated and consistent delivery to members; **Requirements and qualifications** * Bachelor’s degree in Business Administration, Economics, Accounting Sciences, Commercial Management, or related fields; * Knowledge of financial products and services; * Strong communication skills; * Sales techniques; * Negotiation skills; * Cooperative ethos; * Willingness to travel. **Additional information** **What do we offer?** Monthly salary: Competitive with market standards; Annual profit and results sharing; Meal allowance: BRL 1\.750,00; Private pension plan; National health insurance: Unimed Multiplan (no co-payment); Dental insurance: Uniodonto (no co-payment); Education assistance: Incentives for certifications, undergraduate and graduate studies; Sicredi Aprende: Sicredi’s exclusive online platform offering courses and training programs; Wellhub and Totalpass; Transportation allowance or fuel subsidy; Monthly massage therapy and many other benefits. *Interested in this position? Want to join a more human and collaborative company?* *Then register right here!* **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we’ve been named the **Best Place to Work**, once again ranking first according to Great Place To Work Brasil (GPTW). Together with **over 10 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives**—a purpose that unites and inspires us, fostering local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world—and we want you on board. **\#VemSerSicredi!**
João Silva
Indeed · HR
João Silva
Indeed · HR
