Description
**About Alper Seguros**
Alper celebrates 15 years of history and has established itself as the fifth-largest insurance brokerage in Brazil—a milestone reflecting its High Performance in Insurance. We specialize in Corporate Insurance Management, Benefits, Automobile, Transportation, Mass-Market, Agro, Reinsurance, Specialty, and Personal Insurance. For Alper, high performance means continuously surpassing our results and deliverables—always **with focus on what matters most: people.**
With comprehensive 360° protection, our strategy and culture go hand in hand. This is evident from solid planning to engaged leadership committed to fostering an increasingly inclusive and diverse workplace. Our numbers demonstrate our strength: over 1\.200 employees, 29 offices across the country—including our headquarters in São Paulo, **over R$6 billion in managed premiums**, and more than 20,000 clients across various segments.
At Alper Seguros, transforming businesses and developing people are guiding principles that unite and steer our five core values: Be Passionate, Be Simple, Be an Expert, Be Empathetic, and Be Transparent. These values connect us to our purpose: *“Deliver the most efficient insurance solutions to the market through relationships built on trust.”* To drive this vision, we adopt a consultative approach with both internal and external clients, offering continuous development opportunities.
Our commitment to delivering an exceptional experience for employees is recognized by the **GPTW certification**, which we have earned for seven consecutive years, and by our inclusion since 2024 in the national ranking of the Top 175 Best Companies to Work For.
**Responsibilities and Duties** **Job Description:**
Responsible for managing the most complex billing processes, ensuring data accuracy and compliance with customized allocation rules. Act as technical support in resolving critical inconsistencies and interfacing with clients and insurers, guaranteeing SLA adherence and information integrity across all platforms.
**Responsibilities:**
* Perform detailed billing analyses, identifying and correcting inconsistencies;
* Execute complex customized allocations and validate calculations;
* Coordinate file transmission and verification with clients and insurers;
* Monitor copay exemption processes, ensuring full traceability;
* Perform and validate system entries while ensuring data integrity across platforms (e.g., Qbem, Quiver Pro);
* Perform and validate system entries while ensuring integrity of the client’s systemic data;
* Contribute to monitoring productivity and quality indicators;
* Prepare customized payroll files per client requirements;
* Interface with clients and insurers to resolve incidents;
* Support leadership in implementing improvements and automation initiatives;
* Extend invoice due dates;
* Negotiate claims with insurers when necessary;
* Train and guide Analyst I and II staff;
* Ensure compliance with established SLAs and quality standards.
**Requirements and Qualifications** **Qualifications:**
* Completed high school education;
* Experience in billing, reconciliation, or complex financial operations;
* Advanced Excel skills (data handling, pivot tables, complex formulas);
* Solid knowledge of billing and reconciliation systems;
* Logical reasoning and analytical mindset;
* Ability to prioritize tasks and work under tight deadlines.
**Additional Information** **Our Benefits:**
* Medical and Dental Assistance provided by Bradesco Seguros;
* Meal or Food Allowance via flexible card;
* Transportation Allowance;
* Profit Sharing (PLR);
* Total Pass: Plans with top-tier gyms at exclusive prices;
* Life Insurance;
* Partnerships with language schools, universities, and diverse course providers;
* Discount on Personal Insurance contracts for you, your parents, children, and spouse;
* Daycare Assistance and programs promoting maternal and infant health;
* Holiday on Insurance Professionals’ Day.
**Apply Now!**
Here at Alper, we believe it is highly valuable to share ideas and diverse perspectives; therefore, we make no distinction based on race, color, religion, gender or gender identity, nationality, disability, sexual orientation, ancestry, or age. With varied backgrounds and viewpoints, our employees can truly understand our clients and identify the best solutions.
For us, ensuring a successful business strategy is just as important as nurturing a Collaborative Culture. **People Caring for People** is more than our internal slogan—it is the essence of leadership: inspiring, supporting, and building relationships of trust. This human-centered approach has been fundamental in tackling major challenges, such as strategic acquisitions and the adoption of innovative technologies—transforming both how we work and how we serve our clients.
This living culture manifests daily, where our essence revolves around **caring, developing, and celebrating.** We care for our people with empathy and respect, develop talent and maximize each individual’s growth, and celebrate every achievement—making us stronger and propelling us forward with every delivery. If you seek new challenges and wish to join a high-performance team offering growth opportunities and extensive learning, this is your place.
**Learn More About Us:**
Alper is the fifth-largest insurance brokerage in Brazil. Here, our clients benefit from a team of specialists dedicated to delivering customized solutions that ensure the best and most suitable protection options for thousands of companies and individuals. As a market consolidator, we operate across multiple states in the country.
\+ 29 offices
\+ 1,200 employees
\+ 20,000 corporate clients
\+ 1.3 million lives managed
\+ R$6 billion in managed premiums
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