Description
Job Summary:
The professional will perform administrative/operational credit department tasks, including credit analysis, customer database updates, collections, and customer service.
Key Highlights:
1. Join a company with over 100 years of history
2. Work in credit analysis, collections, and customer service
3. We seek professionals aligned with values of work ethic and integrity
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Have you ever considered joining a company with over 100 years of history? Come be part of this legacy!
The world changes — Zema acts! In line with our core values — work ethic, transparency, simplicity, integrity, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for!
**Learn more about our history:** https://portal.zema.com/nossa\-historia/
**Job Responsibilities:**
Perform administrative/operational credit department tasks, such as: conducting customer credit analysis according to predefined procedures; updating customer records; consulting credit protection agencies. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and monitor payments. Maintain up-to-date customer records.
**Requirements that enhance your candidacy:**
Completed High School;
Prior experience in credit and collections is a plus;
Knowledge of financial management systems;
Strong communication and interpersonal skills.
Basic computer literacy;
Familiarity with the Consumer Protection Code is desirable.
**Our Benefits:**
Health Insurance;
Dental Insurance;
Meal Voucher;
Development initiatives and learning platform;
Wellhub (comprehensive health platform);
Birthday Leave;
Exclusive partnership discounts on various services and products.
Diversity & Inclusion
We are committed to seriously promoting and building Diversity & Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society.
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