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Job Summary: We are looking for energetic and multitasking professionals to handle incoming communications, analyze documentation, and update processes in an environment that values development and teamwork. Key Highlights: 1. Developer-focused journey full of connections 2. Investment in training and workshops 3. Recognition through campaigns and awards We seek energetic professionals who embrace a fast-paced environment and excel in communication and relationship building. If you are multitasking, team-oriented, responsible, and solution-driven, join our team. At Lumma, we turn challenges into opportunities and ensure a developer-focused journey full of connections in pursuit of success. Ready to accelerate with us? **Responsibilities and Duties** * Handling incoming communications; * Analyzing documentation; * Managing processes via e\-mail; * Daily process updates via system. **Requirements and Qualifications** Basic / Minimum / Mandatory Requirements: * Completed High School education. Desirable / You Stand Out / Preferred Qualifications: Administrative experience. * **Additional Information** Our benefits include: * Medical Assistance; * Dental Assistance; * Life Insurance; * Meal Voucher; * Transportation Allowance; * Food Voucher; * TotalPass; * Sesc Partnership; * Bonus Policy (annual); * Birthday Leave; * Motivational Initiatives. Employment Type: CLT Working Hours: 8:30 AM to 6:00 PM \- Monday to Friday. **Our Universe** Founded in 1998, Lumma Despachante is now recognized as one of the largest companies in the dispatch agent category. We work with banks, insurance companies, leasing firms, fleet operators, banks, and financial institutions — always delivering agile and precise solutions to our clients and cultivating the best partnerships to achieve mutual and effective client service benefits. Every organization has its own culture, and so do we. When culture and values are strong and deeply rooted among our employees, they become unbreakable. Therefore, we seek people who share our values. Today, we have approximately 120 employees — affectionately called "Lummáticos" — passionate and engaged individuals ready to take off with us. Our ***mission*** is to develop people to deliver results-focused solutions aligned with our clients' outcomes. Our ***vision*** is to be a revolutionary company in document management, pursuing new business opportunities and profitability through technology. **Incentives, Challenges, and Benefits** We are motivators and visionaries. We believe in and support Lummáticos in achieving their professional and personal goals, considering the following factors: * *Development and Opportunities:* We invest in training, workshops, and development programs aimed at professional growth for our Lummáticos and leadership capability building. Moreover, when internal opportunities arise, we promptly conduct internal recruitment, promotions, and permanent placements. * *We Are Encouragers:* We recognize our professionals through motivational campaigns, continuous feedback, awards, goal-achievement leaves, company anniversaries, and rewarding profitable suggestions via our internal idea program. * *Health and Well\-being:* This is a top priority for Lumma Despachante. Thus, we invest in health- and quality-of-life-related lectures and informational sessions, periodic and ophthalmological exams, among others. Additionally, our employees enjoy benefits such as Health Insurance, Dental Assistance, Meal Voucher and On-site Cafeteria, Life Insurance, and Transportation Allowance — all fully covered by the company. **What Is a Lummático?** * Being bold; * Enjoying challenges; * Making things happen; * Leaving your legacy; * Being passionate about what you do. *Want to become a Lummático? Take a look at our openings and good luck!*
