Senior Data and DevOps Analyst

Description

Job Summary: Support product development squads in data modeling and DevOps, ensuring high availability of test environments and timely release deliveries. Key Highlights: 1. Supporting development squads in data modeling and DevOps 2. Monitoring environments and continuous integration 3. Promoting improvements and guiding analysts Description: Provide support to product development squads on matters related to data modeling and DevOps environments, aiming to ensure high availability of test environments and smooth product release delivery within the assigned business segment. Responsibilities and Duties * Execute and maintain data administration routines and environment operations using relevant tools and procedures, adhering to team deadlines and priorities; * Address customer inquiries of high complexity via TOTVS channels, clarifying doubts and logging suggestions and incidents; * Perform triage of tickets submitted by internal customers by classifying or categorizing them as needed, based on ticket type or service status; * Create and update team documentation in TDN regarding changes to environment routines, data dictionaries, or release deliveries; * Monitor environments and continuous integration, ensuring availability of critical environments. * Drive improvement initiatives through active participation in Agile ceremonies (Daily Stand-ups, Refinement, Reviews, and Retrospectives); * Contribute both to achieving individual performance metrics (productivity, satisfaction surveys, etc.) and to the team’s overall goals; * Identify issues in DevOps environments, continuous integration, and databases, and implement solutions; * Foster continuous improvement processes by leveraging expertise and experience to identify problems and develop solutions; Guide junior analysts on DevOps best practices to ensure environment sustainability. * Requirements and Qualifications * Experience in designing large-scale systems, knowledge of Linux systems, TCP/IP, and Networking. * Experience with cloud providers such as AWS or Google Cloud. * Solid understanding of Networking concepts (VPC, Subnets, NAT, Load\-Balancers). * Infrastructure automation tools (Terraform, Ansible). * CI/CD pipelines using Bamboo, Nexus, Sonar, and GIT/Azure DevOps, including deployment strategies such as Canary. * Implementation and maintenance of Prometheus and Grafana. * Writing infrastructure automation code using Terraform and shell scripts. * Familiarity with databases (Oracle, MySQL, SQL Server, PostgreSQL, Couchbase) 2512100202181370646