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Summary: Join a dynamic team as a System Engineer to leverage technical expertise to enhance IT infrastructure and optimize system performance within the finance and accounting domain. Highlights: 1. Leverage expertise in ITIL V4, ServiceNow, Mainframe Utilities, PL/SQL, and Unix 2. Collaborate with cross-functional teams to drive efficiency and innovation 3. Support business operations within the finance and accounting domain **Job Summary** Join our dynamic team as a System Engineer where you will leverage your technical expertise in ITIL V4 Service Now Mainframe Utilities PL/SQL and Unix to enhance our IT infrastructure. With a hybrid work model you will collaborate with cross\-functional teams to optimize system performance and support business operations. Your contributions will drive efficiency and innovation in our finance and accounting domain. **Responsibilities** * Implement and maintain ITIL V4 processes to ensure efficient service management and delivery. * Utilize Service Now to manage incidents requests and changes enhancing service desk operations. * Develop and execute PL/SQL scripts to optimize database performance and support application development. * Manage and maintain Unix systems ensuring high availability and security of IT infrastructure. * Collaborate with cross\-functional teams to identify and resolve system issues improving overall system reliability. * Analyze and optimize mainframe utilities to support business applications and data processing. * Provide technical support and guidance to users ensuring seamless operation of IT systems. * Conduct system audits and assessments to identify areas for improvement and implement corrective actions. * Monitor system performance and implement enhancements to improve efficiency and reduce downtime. * Document system configurations and procedures ensuring compliance with industry standards and best practices. * Participate in project planning and execution contributing to the successful delivery of IT initiatives. * Stay updated with industry trends and emerging technologies to drive innovation and continuous improvement. * Contribute to the finance and accounting domain by applying technical skills to support business operations. **Qualifications** * * Demonstrate proficiency in ITIL V4 processes and service management practices. * Exhibit strong skills in Service Now for effective incident and request management. * Possess expertise in PL/SQL for database optimization and application support. * Show competence in Unix system administration and security management. * Have experience with mainframe utilities for efficient data processing and application support. * Display knowledge in finance and accounting domain to enhance business operations. * Adapt to hybrid work model collaborating effectively with remote and onsite teams. **Certifications Required** ITIL V4 Foundation Certification Service Now Administrator Certification
