Salesforce Analyst Pl.

Description

Description: We are looking for someone who:* Thinks and acts from the customer's perspective. Demonstrates interest and curiosity to understand customers, their behaviors and preferences, in order to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment, encouraging diversity; * Is flexible enough to break away from existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. To join our team, the following are essential: * Completed Bachelor's degree; * Knowledge of SQL; * Experience with distributed client\-server and cluster systems; * Experience in functional analysis (requirements gathering); * Experience with Salesforce technologies: React.js, Rest API, Aura, LWC, Visualforce, Triggers, Workflows, Process Builders, Flow, APEX, OM Order Manager or Vlocity (VIP/MATRIX/OMNI). Differentiating factors:* Experience in Telecom business; * Knowledge of Copado tool usage; * Participation in projects using Agile methodology. What awaits you on a day-to-day basis:* Interpret and implement development requirements in Salesforce projects, acting on the technical solution during refinement, monitoring development, testing/homologation, and deployment; * Prepare and validate artifacts with the Release Manager for production deployment; * Discuss requirements with users during story refinement; * Guide developers on best practices and other directives to ensure quality; * Lead troubleshooting efforts to assess and resolve issues in testing, homologation, and production. 2511150202461591451