We are an organization that believes in the power of cooperation to transform realities. We work together to drive the growth of people and the regions where we operate. We value a light, human, and close environment, where respect and collaboration are part of everyday life. We constantly evolve, facing challenges as opportunities. Here, people are at the center of our strategy and our greatest purpose. * Perform debt negotiation activities and routines, analyze renegotiation proposals, and support administrative and judicial collections. Implement systemic policies and local Credit Recovery guidelines, providing more responsive and efficient service. **Responsibilities and duties** * Monitor delinquency cases from branches; * Execute tasks assigned to the role within the Collections Workflow; * Enter payment proposals and agreements into systems; * Search for, prepare, and organize documents required for area processes; * Report indicators and manage data related to the area; * Maintain control and reconciliation of payments for ongoing agreements. **Requirements and qualifications** * Completed or ongoing Bachelor's degree (preferred fields: Administration, Economics, Accounting, or Law); * Proficiency in MS Office (especially Word and Excel); * Administrative experience is desirable; * Strong oral and written communication skills; * Must reside in Araraquara/SP **Additional information** * Meal allowance * Health insurance * Dental insurance * PPR - Profit Sharing Program * Private pension plan * Childcare assistance * Education assistance for postgraduate studies * Wellhub * Telemedicine and online nutritionist **Nice to meet you, we are Sicredi.** Our journey began over 120 years ago as Brazil's first financial cooperative institution. Today, we continue growing and transforming every day, alongside **over 50,000 employee members**. They are the reason we are once again ranked as the **Best Company to Work For**, holding the top position according to Great Place To Work Brazil (GPTW). Together with **over 9 million member-owners** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world—and we hope you'll join us. **\#ComeBeSicredi!**