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Job Summary: We are seeking an experienced Software Architect to lead the development of innovative AI-driven solutions in the financial sector, with a focus on customer service automation. Key Highlights: 1. Lead the AI initiative for customer service automation. 2. Design and implement innovative software architecture. 3. Guide the team on best practices in software engineering and AI. We are specialists in **technological transformation**, combining human expertise with AI to build scalable tech solutions. With over 7\.400 CI\&Ters worldwide, we have partnered with more than 1\.000 clients throughout our 30-year history. Artificial Intelligence is our reality. **Important**: If you reside in the Campinas Metropolitan Region, your physical presence at our city offices is mandatory, per our current attendance policy. Job Description We are looking for an experienced Software Architect to lead a new initiative in partnership with a major client in the financial sector. This project aims to develop innovative solutions leveraging Artificial Intelligence to automate customer service. Responsibilities System Architecture: Design and implement software architecture. Collaboration: Work closely with development, design, and stakeholder teams to ensure delivery of solutions meeting client needs. Research and Development: Explore new AI technologies and tools that can be integrated into the existing system. Documentation: Create and maintain detailed technical documentation regarding the architecture and design of implemented solutions. Mentoring: Guide and support the development team in implementing best practices in software engineering and AI. Testing and Validation: Define testing and validation strategies to ensure the quality and effectiveness of developed solutions. Technical Knowledge: Strong proficiency in Java and React.js programming languages. Knowledge of relational and non-relational databases. Skills: Ability to creatively and efficiently solve complex problems. Excellent communication and collaboration skills. Proactivity and willingness to learn new technologies. Preferred Qualifications: Prior experience in the financial sector. Certifications in Software Architecture or AI MidSenior LI\-RW1 **Our Benefits:*** Health and dental insurance; * Meal and food allowance; * Childcare assistance; * Extended parental leave; * Partnerships with gyms and health & wellness professionals via Wellhub (Gympass) TotalPass; * Profit Sharing Program (PLR); * Life insurance; * Continuous learning platform (CI\&T University); * Discount club; * Free online platform dedicated to promoting physical health, mental well-being, and overall wellness; * Pregnancy and responsible parenting course; * Partnerships with online course platforms; * Language learning platform; * And many more More details about our benefits here: https://ciandt.com/br/pt\-br/carreiras At CI\&T, inclusion begins at first contact. If you are a person with a disability, it is important to **submit your medical report during the selection process.** This allows us to provide the necessary support and accommodations you deserve. **If you do not yet have a qualifying medical report, don’t worry: we can support you in obtaining one.** We have a dedicated Health & Wellness team, inclusion specialists, and affinity groups ready to support you at every stage. Count on us to walk this journey alongside you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
