Pre-Sales Attendant

Description

Job Summary: Pre-Sales Attendant to handle customer inquiries, present dental insurance plans, manage communications, qualify leads, and record customer interactions. Key Highlights: 1. Multichannel customer service: WhatsApp and phone 2. Lead qualification and nurturing for appointment scheduling 3. Clear and concise communication when presenting services **Pre-Sales Attendant** --------------------------- * **Location:** Centro Histórico \- Porto Alegre/RS * **Schedule:** Monday to Friday, 1:00 PM to 7:00 PM \| Saturday, 8:00 AM to 12:00 PM * **Employment Type:** CLT (Consolidated Labor Laws) * **Salary:** R$ 1\.500,00 \+ Benefits ### **Responsibilities:** * Handle customer inquiries via WhatsApp and phone, responding promptly to customer requests; * Clearly and concisely present the orthodontic and dental plans offered by the clinic; * Manage WhatsApp message volume, ensuring efficient communication flow; * Qualify and nurture leads, identifying sales opportunities and scheduling appointments for the sales team; * Maintain accurate records of all customer interactions in the company's system. ### **Requirements:** * Completed high school education. * Experience in customer service and sales (preferred). * Excellent communication and interpersonal skills. * Proactivity and ability to work independently. * Basic computer knowledge and familiarity with CRM systems (advantageous). ### **Benefits:** * Transportation Allowance (VT); * Meal Allowance (VA); * Discounted dental care; * Health insurance with co-payment. Minimum Education Level: High School (Secondary Education) * Transportation\-Allowance * Dental Plan after three months * Commissions