Job Summary: Ensure high-quality customer service at the pharmacy by providing accurate information about medications and products, while maintaining section organization and restocking. Key Highlights: 1. Human and efficient customer service at the pharmacy 2. Medication inventory organization and control 3. Support for management and pharmacists **MORE THAN A MARKET** The Carrefour Brasil Group is the largest retailer in the country, present in all states and serving over 60 million customers per month. We operate across multiple formats including Atacadão, Carrefour Retail, Sam’s Club, Banco Carrefour, and Carrefour Property, offering diversified solutions for such a pluralistic Brazil. With 130,000 employees, our purpose is to provide accessible, high-quality food for everyone while contributing to a more inclusive and sustainable society. At Carrefour, we cultivate a daily culture of respect and equity. Valuing diversity is a commitment for Carrefour; therefore, we encourage applications and provide opportunities to diverse professionals—including women, Black individuals, LGBTQIA\+, people with disabilities, and refugees. We also recognize the importance of generational diversity and proudly promote opportunities for professionals aged 50\+ who strengthen our teams with their experience and career paths. Here, every person can advance along their professional journey. We value development, offering growth opportunities ranging from operational positions to leadership roles. Join us and be part of this story! **FROM WORDS TO ACTION** Ensure high-quality customer service at the pharmacy by providing accurate information about medications and products, maintaining section organization, hygiene, and restocking, and supporting management and pharmacists in the store’s daily operations. Main Responsibilities: Customer Service; Always prioritize humanized and efficient customer service at the pharmacy; Provide information about medications and store products; Respond to requests from pharmacists and management; Verify medications during dispensing together with the pharmacist, ensuring double verification when required; Legibly record customer data on controlled or antimicrobial prescriptions and confirm with the pharmacist; Cashier Operations; Correctly register products at the cash register; Receive purchase payments attentively and in accordance with company policies; Operate the cash register system and other systems related to pharmacy operations; Organization and Cleaning; Maintain clean and organized counters, convenience refrigerators, medication shelves, and PDVs; Ensure cleanliness and organization of pharmacy sections and common areas; Restocking and Inventory Control; Replenish merchandise in sections and gondolas, ensuring organized and accessible products; Verify received medications and products and store them correctly; Check product and medication expiration dates; Conduct periodic inventories, monitor inventory levels, and report discrepancies; Price products correctly, following pharmacy regulations; Support for Management and Pharmacists; Carry out tasks and requests assigned by management and pharmacists; Assist in maintaining operations according to company standards; Collaborate with pharmacists in organizing controlled medications, following internal procedures and current legislation. Requirements: Completed high school education; completed or ongoing higher education is a plus; Basic knowledge of Excel and Microsoft Office suite; Experience in the pharmaceutical field or retail is desirable; Experience in customer service; Organizational skills, attention to detail, and commitment to quality and safety. Behavioral Competencies: Courteous and efficient customer service; Ability to follow instructions and internal procedures; Clear and assertive communication; Organization, discipline, and proactivity; Teamwork and collaboration with colleagues and managers. Do you identify with this profile? Apply now and let’s change the world through food! Minimum Education Level: High School (Secondary Education) * Carrefour Card discount for purchases within the network * Pharmacy Benefits Plan * Totalpass * Transportation Allowance * Life Insurance * On-site Cafeteria * Medical and Dental Assistance * Sesc Partnership * Profit and Results Sharing Program * Optical Reimbursement
João Silva
Indeed · HR
João Silva
Indeed · HR
