CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service and negotiation, guide customers on products, and manage orders to ensure quality and timely delivery. Key Highlights: 1. Customer service and negotiation 2. Guidance on product and service specifications 3. Order management and delivery deadline control **None:** Have you ever considered joining a company with over 100 years of history? Join us in this legacy! The world changes; Zema acts! In line with our core values—hard work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery deadlines, payment terms, and discounts; guide customers regarding product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in product selection by demonstrating product functionality. **Requirements that increase your chances for this position:** Experience in sales (furniture and electronics); Completed High School education; Basic computer skills and proficiency with social media; Knowledge of the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening Zema’s brand in society. **None:** None