Customer Service Assistant

*Position: Customer Service Assistant* *What you will do:* - Answer customer calls, WhatsApp messages, and in-person inquiries - Address questions,
- Customer service support
- Remote work opportunity
- Competitive salary

**Job Description:** ---------------------- Receiving and verifying cargo based on invoices and delivery manifests; identifying received items in the warehouse; reporting damages, shortages, and overages via reports and photographic records; analyzing tampered packaging; warehouse organization: stacking, sorting, and distributing cargo across storage areas; container stuffing, de-stuffing, and sealing. Analyzing and applying lashing materials to consolidated cargo; using handheld scanners and tablets in operations. Guiding and supervising team members in performing their duties: operators, assistants, and general service aides. **Essential Requirements:** ------------------------------ Completed high school education; Training as a cargo clerk; Prior experience in this role. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Medical assistance Dental assistance Meal allowance On-site cafeteria Life insurance WellHub Transportation allowance Psychological support (health and wellness program) **Work Location:** ---------------------- Alemoa, Santos SP
João Silva
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