ADMINISTRATIVE ASSISTANT

Description

Are you passionate about taking care of smiles and want to work at a place that will also take care of you? At Odontoprev, we are looking for someone who wants to join a team that inspires, embraces, and transforms! Lead the administrative processes of the unit where you work, performing control and distribution, setting goals and schedules, developing and refining work systems, aiming to optimize resources, ensure operational accuracy, and achieve targets. **Responsibilities and duties** * Create and review service models focused on excellence for internal and external customers. * Maintain company policies and regulations, monitoring operations. * Lead and monitor service delivery to suppliers, customers, and partners, proposing improvements. * Track audit recommendations and non-conformities, establishing timelines for solutions. * Implement new practices to improve KPIs, patient acquisition, and process quality. * Develop training programs to qualify customer service teams and leadership. * Analyze processes, resize the department, and manage schedules to improve service delivery. * Identify service-related issues and seek solutions to achieve results. * Prepare managerial reports with financial and performance data to support strategic decision-making. **Requirements and qualifications** Completed or currently pursuing a higher education degree; Organization and proactivity Proficiency with tools and systems **Additional information** **Benefits offered:** Medical and dental assistance On-site medical clinic (Espaço Saúde) Psychological and nutritional support (OrienteMe) Gym allowance (Wellhub) Newborn and maternity program allowance Childcare allowance (as per union agreement) Bradesco/Alelo benefits club SESC membership card Birthday day off Extended paternity leave Half-day off for children's birthdays Private pension plan Diversity program (OdontoPlural) Quality-of-life program (Vida Leve) Recognition programs PPR – Profit Sharing Program Life insurance Corporate university and educational partnerships Meal voucher and/or food allowance Transportation allowance **A safe, transparent, and responsible company**: This is how our more than 60,000 investors across over 30 countries see us. We are leaders in our segment and proud of our stability and trustworthiness. **A purpose-driven company doing good and excelling at what it does.** A company that has existed for over 37 years but is committed to the next 100! We continuously seek better ways to do things. We love curious people who pursue creative solutions and think differently. **Only by reinventing ourselves every day can we deliver high-quality, accessible dentistry to more and more people.** Join us in building the dentistry of the future!