Job Summary: We are looking for a User Researcher who combines analytical skills with curiosity about human behavior to generate actionable insights that guide the design of digital products. Key Highlights: 1. Experience in qualitative and quantitative exploratory/generative research. 2. Clear and actionable communication of complex findings. 3. Focus on strategic impact and data-driven decision-making. At **\#TeamDecolar**, we are a team of top professionals dedicated to creating the best experiences so that travel enriches people's lives. We work collaboratively, aren’t afraid to make mistakes, and constantly strive for more. **\#TeamDecolar** means growth, development, setting goals, and not stopping until they’re achieved. We innovate, create, learn from our mistakes, and thus consolidate ourselves as Latin America’s leading travel platform. We solve complex problems and develop new technology-based solutions to stay at the forefront of the travel industry. **We have a new challenge for you if you:** * Are the protagonist of your professional development and seek to maximize your talent. * Centralize information and aspire to deliver high-quality solutions. * Are natural “pushers” and are committed to making things happen. * Are demanding and competitive—never satisfied with merely fulfilling requirements but constantly striving to surpass yourself. We are seeking a **User Researcher** who combines analytical skills with curiosity about human behavior. This person will be instrumental in generating actionable insights that guide the design and development of our digital products. If you are passionate about understanding how people interact with products and enjoy translating complex data into strategic decisions, this opportunity is for you. ### **Responsibilities:** * Design, plan, and execute end-to-end research using both qualitative and quantitative methodologies. * Explore user habits, motivations, and preferences, while also understanding their needs, pain points in the experience, and mental models. * Identify behavioral patterns based on users’ interactions with our digital products. * Critically analyze data, considering both user needs and business problem resolution. * Systematize useful findings and conclusions into clear, structured reports focused on generating strategic impact and enhancing decision-making. * Communicate results clearly and effectively to diverse audiences—both technical and non-technical. * Participate in multiple concurrent research initiatives, adapting to the pace and needs of each team and project. ### **What We’re Looking For:** * Prior experience in qualitative exploratory and/or generative research. * Knowledge and ability to conduct quantitative research methodologies. * Advanced Spanish. The role involves interacting with end users across Latin America and daily collaboration with teams located in Argentina. * Solid understanding of the digital product lifecycle and user-centered design processes. * Strong organizational skills, autonomy, and foresight in agile, dynamic environments with multiple stakeholders. * Excellent ability to communicate and promote complex findings in a clear and actionable way. ### **Nice to Have:** * Prior experience working on high-impact digital products. * Proficiency and critical thinking in developing and applying artificial intelligence tools. **What We Offer You** \\uD83D\\uDCCCServe part of an industry-expert company; \\uD83D\\uDCCCBelong to a team of professionals passionate about traveling the world of technology and enabling others to travel; \\uD83D\\uDCCCJoin a team that leverages technology as a path to innovation and opportunity creation; \\uD83D\\uDCCCDevelop your own career in a competitive and challenging world; If you want to be part of a unique market team that enjoys solving problems, innovating, and creating value, apply now! Make Decolar your next destination!! At Grupo Decolar, we are committed to creating an inclusive workplace where meritocracy and equal opportunity are integral to all our talent management processes, fostering diversity as part of our continuously evolving culture. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.