1 \- Job Mission: Respond to users quickly and proactively, maintaining and improving satisfaction among our customers. 2 \- Education: Completed or currently pursuing a degree in computer engineering, systems analysis, computer science, or related fields. 3 \- Knowledge: PHP, HTML, CSS, and JavaScript programming languages; Database modeling; SQL language; UML documentation; Computer skills (Office suite); Basic understanding of computer networks and hardware infrastructure. 4 \- Skills and attitudes: Verbal and written communication ability; Teamwork; Strong programming logic skills; Dedication and organization; Continuous learning; Commitment to achieving the best results; Problem\-solving mindset. 5 \- Main activities and responsibilities: Understand, evaluate, and resolve user requests; guide users in using the systems; act quickly and proactively; Provide technical interaction with the Development team; communicate with users over the phone using clear and objective language; handle internal IT demands. Join our team! IN\-PERSON POSITION Job type: Full\-time CLT Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance