Job Summary: Join a multidisciplinary engineering, operations, and infrastructure team to develop solutions and enhancements for monitoring platforms and support decision-making. Key Highlights: 1. Global visibility and high-impact projects 2. An environment that values talent, excellence, and innovation 3. A key driver in the bank’s digital transformation SSD Brasil \- IT Analyst II (Monitoring) Country: Brazil **\#WHO WE ARE** We are Santander Serviços Digitais Brasil, a global, innovative, and strategic company established to accelerate the bank’s digital transformation. Here, we are responsible for technology, process, and operational solutions that sustain and enhance the bank’s businesses—always leveraging a modern, automated, and integrated platform connected with Santander’s global teams. Joining our team means gaining global visibility, accessing high-impact projects, and growing within an environment that values talent, excellence, and continuous innovation. Join us and become a key driver of this transformation. We have an opening for you to become **SSD Brasil \- IT Analyst II (Monitoring).** **In this role, you will:** Work within a multidisciplinary engineering, operations, and infrastructure team to develop solutions and enhancements for Zabbix and ThousandEyes platforms; support integrations; promote new solutions; collaborate with other teams; and assist technical and executive leadership in decision-making. * **Mandatory Requirements:** * Proven experience administering Zabbix environments; * Proven experience administering Red Hat Linux and Windows environments; * Experience developing shell scripts and PowerShell; * Experience with Ansible automation; * Experience with SQL databases; * Knowledge of VMware technology; * Knowledge of Web Services and APIs; * Knowledge of networking (TCP/IP, Load Balancers, and Firewalls). **Desirable Requirements:** * Postgraduate degree in Information Technology; * Knowledge of ThousandEyes; * Knowledge of programming practices using Python and JavaScript; * Knowledge of ZooKeeper and etcd; * Knowledge of Big Data platforms (Elastic Stack, Kafka); * Knowledge of PostgreSQL and Oracle databases; * Knowledge of ITSM (ServiceNow); * Knowledge of monitoring systems (APM, Dynatrace, Zabbix); * Intermediate English and Spanish; * Certifications in Linux, Windows, Control\-M, SRE Foundation, and ITIL 4 Foundation. **Work Location:** Geração Digital – Av Interlagos, 3501 – Interlagos, São Paulo \- SP **\# BENEFITS:** ➡️ Meal allowance; ➡️ Health insurance; ➡️ Dental insurance: Basic and intermediate plans; ➡️ Transportation allowance; ➡️ Flexible Vacation: 24 business days of vacation, divisible into up to 6 periods; for every 2 months worked, you may enjoy 4 business days; ➡️ Birthday Day Off; ➡️ PPG ➡️ Gym partnerships: Wellhub, Totalpass; ➡️ Flex Working: Hybrid work model — 2 days remote and 3 days onsite; ➡️ Training platforms with over 100,000 courses; ➡️ Career paths for your professional development; ➡️ Flex Learning: Exclusive study incentive program for High-Performance employees; ➡️ Childcare allowance; ➡️ Nascer Program and Extended Paternity Leave. ➡️ Life insurance; ➡️ Nascer Program; ➡️ Be Healthy — Program encouraging healthier habits; ➡️ PAPE — Specialized personal support program; **\#LI\-Hybrid** **\#Dynatrace \#Kibana \#Observability \#Grafana \#Dynatrace**