Receptionist - CD Santos AFIP

Description

Job Summary: Responsible for humane patient reception, patient registration, payment collection, appointment scheduling, and coordination with health insurance providers at a philanthropic institution. Key Highlights: 1. Work at a nonprofit and philanthropic institution 2. Focus on transforming the health of Brazilians through science 3. Culture rooted in Innovation, Sharing, Governance, and Trust Job Description **Who We Are:** We are a **private, nonprofit, and philanthropic institution** that, for over 45 years, has passionately dedicated itself to transforming the health of Brazilians through science and compassionate care. Our commitment is to improve people's quality of life and deliver excellence in diagnostic services—efficiently and with cutting-edge technology. Currently, we allocate at least **60% of our output to SUS – Brazil’s Unified Health System**. All this so that we can provide high-quality, accessible healthcare to all Brazilians! Science, education, and wellbeing underpin our actions. With this focus, we advance within our cultural pillars: **Innovation, Sharing, Governance, and Trust!** **Transforming people’s health in Brazil through science is our purpose.** **If this aspiration also resonates with you, join the AFIP team!** **\#JoinAFIP** Responsibilities and Duties: **Responsibilities and Duties** * Register patients/clients in the system by opening records and ensuring data verification and updates; * Process payments via various methods, issue receipts, and manage cash control; * Provide proactive and responsive telephone support, delivering information, scheduling appointments, and directing inquiries; * Deliver humane, agile, and efficient in-person service; * Interface with health insurance providers—including authorization requests, coverage verification, and resolution of pending issues; * Maintain communication with internal departments to ensure accurate information flow and operational support. Requirements and Qualifications: **Requirements and Qualifications** * Completed high school education; * Prior experience in customer service (healthcare experience preferred); * Proficiency in Microsoft Office Suite. Additional Information: **Benefits:** * Medical Assistance; * Dental Assistance; * Totalpass; * Transportation Allowance; * Meal Voucher; **Quality of Life Program:** Caring for Those Who Care, offering multiple free services to employees. * Birthday Health Check-Up * Psychological Support * Quick Massage * Acupuncture * Family Physician * Nutritionist. Some services are available to family members at reduced rates. **Important:** We do not charge any fees during our selection processes. Work Location **City:** Santos **State:** São Paulo **Country:** Brazil **Address:** Avenida Conselheiro Nébias, 445, Santos, São Paulo, Brazil, 11045\-001 Compensation: R$1\.768,40 per month Benefits: * Dental assistance * Childcare allowance * Private pension plan * Meal voucher * Transportation allowance Work Mode: On-site