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Job Summary: Itaú is seeking Agents to work across its branch network, developing commercial competencies to serve customers, prospect business opportunities, and market financial products. Key Highlights: 1. Consultative customer service and client prospecting 2. Marketing of financial products 3. Expanding knowledge of banking products and services Itaú Agents develop commercial competencies to better serve each of our customers. You will have the opportunity to observe the daily operations of our branch network, learn workflows designed to strengthen customer relationships, and broaden your knowledge of our portfolio of banking products and services. **What will your day-to-day look like?** You will work within our Branch Network, responsible for serving our customers, advising them on banking products, and generating new business opportunities that are genuinely relevant according to each customer’s current situation and needs. * Prospect and establish relationships with customers; * Deliver consultative service to ensure excellence in customer experience and monitor quality indicators; * Market financial products; * Monitor the economic environment, market trends, and financial indicators; * Use remote channels to market products and services. * Hold a bachelor’s degree or be currently enrolled in an undergraduate program in exact sciences or humanities; * Possess an active CPA-10 or CPA-20 certification; * Experience in commercial areas; * Experience in customer service. Certification: , CPA \- 10 Technical Competencies: **Benefits** * Meal Allowance; * Transportation Allowance; * Food Allowance; * Daycare Assistance; * Medical Assistance; * Dental Assistance; * Life Insurance; * Private Pension Plan; * Gym access via Gympass and Totalpass; * Discounts at Univers (Drogasil and Droga Raia); * Visits, reservations, and accommodation at Itaú Unibanco Club (Guarapiranga, Itanhaém, and São Sebastião); * IUPP Program (benefits and discounts at partner stores and services across Brazil and Latin America); * Fique OK Program; * Corporate University; * Discounts on financial products and services; * And much more! We are continuously transforming—and we look forward to having you contribute to this journey! \#VemProItaú Itaú will use the information provided for recruitment purposes, including storage in job databases hosted on third-party platforms. If you wish to object to this usage or exercise any of your rights, please contact us through the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/ (opens in new window) (opens in new window) ). Acceptance is not required—this is merely informational.**Itaú Unibanco** ------------------- We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, per LinkedIn Top Companies for seven consecutive years, and we were awarded the **Best Internship Programs 2024** by CIEE. With the broadest product portfolio in the sector nationwide and through our brands and commercial partnerships, we offer a wide range of career opportunities across multiple specialized areas—all driven by a powerful purpose: **delighting our customers by delivering exactly what they need, precisely when they need it!** Today, we have a team of over 90,000 employees (the "itubers") spread across Brazil and abroad, operating in 18 countries.
