**Requirements:** * Completed Nursing Assistant course; * Basic computer skills and proficiency in Microsoft Office (especially Excel); * Familiarity with customer/user service and communication via telephone and WhatsApp; * Experience or knowledge of the supplementary health sector or hospital-based nursing care. **Job Description:** **Assist in developing and implementing preventive medicine programs designed to prevent disease onset and progression among beneficiaries, thereby reducing the impact of health issues, ensuring conscious use of health plans, and maintaining high-quality care.** * Monitor the inclusion of new registration forms for potentially eligible beneficiaries for prevention groups; select registration data for the operator’s epidemiological portfolio; and analyze information to identify potential preventive actions. * Receive online registrations for program participation and conduct initial contact to advance the enrollment process into the appropriate program. * Proactively identify potentially eligible individuals for programs through phone calls and WhatsApp. * Monitor plan utilization by program participants; analyze cost-effectiveness metrics—such as emergency department visits and hospitalizations—and record expenditures and usage frequency in spreadsheets, using specific indicators. * Track participant attendance at program activities by reviewing attendance lists submitted by responsible professionals, ensuring adherence and program effectiveness. * Telemonitor high-severity cases among participants for nurse awareness, guaranteeing quality care and keeping company system records up to date. * Identify super-users, contact them via telephone or WhatsApp, administer questionnaires, document reasons for excessive utilization, and refer them to the Medical Center. * Support the multidisciplinary team during participant consultations, guiding participants to scheduled appointments. * Organize schedules and book appointments for participants using the operator’s and medical center’s systems, coordinating with respective multidisciplinary team professionals. * Assist in maintaining preventive programs based on epidemiological portfolio data and ANS (National Supplementary Health Agency) regulations, updating programs in line with regulatory requirements and operational needs. * Conduct screenings for epidemiological and preventive control during thematic initiatives, checking participants’ vital signs. * Assist in producing targeted content for program promotion—including general media and promotional videos—to improve participant recruitment. Assist in organizing activities aligned with the Ministry of Health’s Colorful Calendar on pre-scheduled dates, applying the materials checklist and supporting document preparation and printing, as well as organizing and sorting materials and reports used in these activities to ensure compliance with the Preventive Colorful Calendar schedule. * Assist in preventive lectures and targeted interventions during companies’ SIPATs (Internal Accident Prevention Week), checking participants’ vital signs and conducting screenings to collect information.