Description
We are much more than a collections company.
Concilig has built a solid reputation among major Brazilian companies, based on advanced technology and proven effectiveness in service delivery.
Focused on innovation and market demands, we offer customized solutions continuously enhanced to deliver excellence in customer service.
Our goal is to achieve maximum performance across the Customer Journey, integrating all touchpoints between customers and businesses.
We provide a unique, valuable, and successful omnichannel experience for every brand that engages with us.
Everything is now interconnected, supported by cutting-edge technology and top-tier human capital.
Concilig: connect experiences, satisfaction, and new possibilities. Prepare\-yourself for a new level of Customer Experience and Customer Journey.
**Concilig\-yourself. Connect the dots, link the results.**
**Responsibilities and Duties**
* Monitor database environments
* Monitor backup and restore execution
* Execute SQL scripts as required
* Create users, permissions, and access rights
* Monitor disk space, CPU, and memory usage
* Identify and monitor blocking issues and performance degradation
* Support incident troubleshooting
* Validate database integrity and availability
* Monitor scheduled jobs and automated routines
* Document procedures and incidents
* Support infrastructure and development teams
**Requirements and Qualifications** **Technical Requirements**
* Completed undergraduate degree;
* Basic knowledge of SQL;
* Experience with Microsoft SQL Server and PostgreSQL;
* Basic knowledge of relational databases;
* Familiarity with database administration;
* Basic knowledge of Windows Server and/or Linux;
* Experience with virtualized environments;
* Understanding of backup and restore processes;
* Experience monitoring environments and automated routines.
**Behavioral Competencies**
* Aptitude for troubleshooting and incident analysis;
* Strong analytical ability;
* Process and incident organization and documentation.
At Concilig, we believe that **our role goes beyond delivering results to our clients and partners — it is about transforming lives**.
Here, you will find a dynamic, collaborative environment full of opportunities to grow, learn, and make a difference.
We are one of the largest customer service and BPO companies in the country, recognized for valuing people, promoting diversity, and investing in talent of all ages, backgrounds, and life stories. Our purpose is to create opportunities and generate positive impact, both inside and outside the company.
If you seek a place where you can **advance professionally, develop your skills, and take pride in your work and in being authentically yourself**, join the Concilig team!
Here, your work has a voice, a purpose, and a future.