CUSTOMER-CENTRIC SPECIALIST - UX DESIGNER

Description

Job Summary: We are seeking a Customer-Centric Specialist - UX Designer with solid experience in UX projects, a collaborative mindset, and a strong focus on user-centered solutions. Key Highlights: 1. Create wireframes, prototypes, and mockups. 2. Collaborate with multidisciplinary and development teams. 3. Monitor usability metrics and tests for continuous improvement. **JOB: CUSTOMER-CENTRIC SPECIALIST \- UX DESIGNER** **MARKETING \& PRODUCTS** We are the Marketing and Products team, and our goal is to help develop technology solutions powered by artificial intelligence, *analytics*, and industry best practices to protect health and accelerate value delivery to our customers. **WHAT WE SEEK:** We are looking for a professional with solid experience in UX projects, a collaborative profile, strong communication skills, and a focus on user-centered solutions. Key responsibilities include: * Analyze and map customer and service journeys; * Conduct qualitative and quantitative research; * Create wireframes, prototypes, and mockups; * Collaborate with multidisciplinary and development teams; * Monitor usability metrics and tests with a focus on continuous improvement. **Requirements:** * Bachelor’s degree completed, preferably in Design, Computer Science, or related fields; * Experience in B2B environments; * Solid knowledge of customer journeys and experience design; * Proficiency in tools such as Figma, Adobe XD, Sketch, and others; * Ability to translate data and insights into practical and effective solutions. **Additional Information:** **WORK LOCATION** Alphaville / Barueri \- SP **MODALITY** Hybrid or Remote work (to be defined) **COMPENSATION** Market-competitive **BENEFITS** * Medical Insurance \- To care for your health, your spouse’s and/or your children’s; * Dental Insurance \- Because smiling feels good! * Meal and/or Food Allowance \- For your monthly grocery purchases and/or daily meals; * Parking Reimbursement \- Support for your commute to Orizon; * Profit Sharing Program \- To reward your contribution, as you are part of our results; * Remote Work Allowance \- To support your remote work-related expenses; * Childcare Assistance \- Financial aid for your children’s school tuition fees; * Health and Well-being Program (OrienteMe) \- Protecting emotional and nutritional health is embedded in our culture; * Totalpass \- To support your physical well-being; * Birthday Day Off \- To enjoy your special day however you prefer; * Education Partnerships and Incentives \- Benefit from discounts offered by our partners throughout your learning journey; * Orizon Campus \- At Orizon, we encourage continuous learning and offer a wide range of courses to support your professional development; * Bradesco Benefits Club (discounts at partner stores) \- Save on your purchases and more; * Life Insurance \- To provide support during difficult times; * Private Pension Plan \- To help you plan for your future; * Dress Code: Be yourself! * Beyond the benefits listed above, please note that at Orizon we value an inclusive environment where people feel welcomed and proud to belong. Therefore, beyond collaboration, interaction across diverse teams, and participation in projects fostering professional and behavioral development opportunities, we also reinforce diversity, equity, and inclusion in our daily practices, ensuring a respectful and equitable environment for all our people.