Nursing Technician (180h) - GC

Description

**Unimed Campinas believes in the power of diversity to collectively connect experiences, foster exchange, and make a difference in our purpose of caring for people! Therefore, we do not discriminate against candidates with disabilities, gender, sexual orientation, race/ethnicity, age, etc. Everyone is welcome!!** **Want to join us? Then check out the opportunity below!** **What we are looking for:** An analytical and organized professional focused on optimizing the appointment scheduling queue, efficiently prioritizing appointments, and delivering excellence in customer relations. **Responsibilities and duties** Conduct triage of the waiting queue for medical specialty appointment assistance, according to criteria and workflows established by the department; Contact patients or their representatives via telephone calls and messages through the corporate WhatsApp platform; Collect and validate clinical and administrative information required to qualify the scheduling queue; Identify case urgency to support prioritization of appointments; Record all information in the electronic medical record; Maintain and update Excel control spreadsheets, ensuring data organization and reliability; Collaborate with the administrative team to continuously align on appointments and workflows; Organize and manage activities related to waiting queue management; Participate in team meetings and leadership alignment sessions; **Requirements and qualifications** Completed Technical Education in Nursing; Mandatory Professional Council Registration: Active COREN\-SP; Proficiency in Microsoft Office Suite **Additional information** **Work schedule**: 6-day workweek (6x1) 13:00 \- 19:00 (Monday to Friday) 08:00 \- 14:00 (Saturday) **Employment type:** CLT At **Unimed Campinas**, we are united by the same purpose: delivering health services with excellence and care for everyone. We want you to join a dynamic and passionate team where **professional development is a top priority**. Here, we value collaborative work, continuous innovation, and the pursuit of quality in everything we do. If you seek a stimulating work environment with challenges that foster your growth and opportunities to positively impact people's lives, **join our team!** **Together**, we can transform healthcare and our customers' experience!