Monitoring Assistant

Description

Job Summary: We are seeking a Monitoring Assistant to join our team, responsible for monitoring systems, logging incidents, and supporting problem resolution. Key Highlights: 1. Initial problem resolution support 2. Collaborative work environment 3. Opportunity for professional development in the field **We are looking for a Monitoring Assistant to join our team!** **Main Responsibilities** * Monitor dashboards/systems and log incidents. * Identify and report anomalies or alerts according to procedures. * Support the team in initial problem resolution or escalation. * Maintain organized and up-to-date records in spreadsheets or systems. **Requirements** * Completed high school education. * Proficiency in Microsoft Office (spreadsheets and record keeping). * Strong problem-solving skills and ability to follow procedures. * Attention to detail and sustained concentration over extended periods. **Desirable** * Prior experience in monitoring activities. * Familiarity with incident reporting tools or monitoring software. **We Offer** * Market-competitive salary. * Benefits: [transportation allowance, meal allowance, health insurance, etc.]. * Collaborative work environment and opportunity for professional development in the field. Employment Type: Full-time CLT Compensation: Starting from R$2.200,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site