Junior Sales Analyst

Description

Job Summary: Junior Sales Analyst for customer service and marketplace support, handling order tracking and using CRM. Key Highlights: 1. Customer service and support (pre- and post-sales) on marketplaces. 2. Order tracking and issue resolution. 3. Use of CRM and sales automation tools. Junior Sales Analyst Key Responsibilities: * Provide customer service (pre- and post-sales), ensuring a positive experience; * Handle customer inquiries via marketplaces such as Amazon and Mercado Livre; * Track orders from shipment to delivery; * Resolve issues in coordination with marketplaces and logistics providers; * Use CRM and sales automation tools daily; * Update product listings and information on marketplaces; What We Look For: * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Proactivity and willingness to learn; * Interest in sales, e-commerce, or customer service; Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: Starting at R$2.300,00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Education: * Currently pursuing or having interrupted undergraduate studies (preferred)