**About Buonny** Buonny is one of the largest specialists in risk management for road freight transportation in Brazil. Since 1995, we have combined technology, data intelligence, and qualified professionals to develop solutions that prevent thefts, reduce risks, and increase logistics efficiency. Headquartered in São Paulo and present across multiple regions of the country, we serve over **15,000 clients** and manage approximately **R$ 20 billion in cargo** monthly, maintaining a success rate of **99.974%** in monitored operations. Since 2020, we have been part of **NSTECH**, Latin America’s largest logistics technology ecosystem, alongside companies such as Sascar, Autotrac, and Omnilink. **Why work with us?** At Buonny, we value innovation, collaboration, and professional development. Our purpose is to protect cargo, drivers, and companies, contributing to safer and more efficient transportation nationwide. **Responsibilities and duties:** * Provide **customer service via chat, e\-mail, and WhatsApp** * Support operational demands related to monitoring. * Register and track requests in systems. * Ensure **prompt, clear, and efficient** service. * Report incidents and trigger alerts. **Main requirements:** * Completed high school education * Basic Microsoft Office proficiency * Basic computer skills \+ fast typing; * Ease of use with software; * Experience in customer service (voice, WhatsApp, and chat); * Strong written communication and formal system logging skills; * Availability to work on a 12x36 rotating day and night shift schedule. **Nice-to-have (not mandatory):** * Experience in GR (Risk Management); * Monitoring / tracking centers; * Telemarketing or proactive customer service; * Electronic security / CCTV; Operational routines with rotating shifts. * #### **Remuneration \+ Night Shift Allowance** #### **Benefits** * **Meal voucher:** R$ 33.10 per day * **Food allowance:** R$ 360.00 per month * Health insurance plan (optional) * Dental insurance plan (optional) * ❤️ Life insurance * **Gympass** – access to numerous gyms and physical activities * **Zenklub** – mental health support platform **After the probationary period:** * Pharmacy benefits plan * Partnerships with Sesc and Senac **\*We provide initial training\*** **\*We value diversity, and all positions are inclusive for people with disabilities (PCDs).\*** If you seek growth and want to join a company transforming the logistics sector through technology and purpose, **this is your place.** **buonny \| nstech**
João Silva
Indeed · HR
João Silva
Indeed · HR
