Documentation Assistant

Description

Job Summary: The Documentation Assistant will handle post-sales customer service, provide support to sales and logistics teams, manage vehicle payments, and analyze vehicle-related information. Key Highlights: 1. Post-sales service and support for Sellers. 2. Support for sales and logistics teams. 3. Analysis and management of vehicle debts and transfers. We are the company that has revolutionized car selling in Brazil, offering a unique, fast, and secure experience. Our purpose is to free people from obstacles along the way. Founded in 2015, we quickly became Brazil's largest online car sales platform. We make you an offer on your car within 24 hours! Want to help us revolutionize car selling in Brazil? **\#Embarcaevem**! **We are looking for a Documentation Assistant whose mission will be:** * Post-sales service and support \- Sellers; * Support for sales and logistics teams; * Management of vehicle payments; * Analyze and enter vehicle-related information; * Analyze, verify, and manage debts (IPVA/Fines), sale notifications, and vehicle transfers. **Our benefits package:** * Meal allowance via Flash Card; * Kilometer reimbursement via Flash Card; * SulAmérica health and dental insurance plans; * Pet health insurance; * Payroll-deductible loan; * TotalPass and WellHub (formerly Gympass). **Requirements:** * Strong communication skills (verbal and written); * Passion for working collaboratively and inclusively in a team environment. **Nice-to-have:** * Ability to identify process and/or workflow optimization opportunities; * Experience typing inspection reports; * Basic Excel proficiency.