***RhMais Talentos in partnership with an accounting office company is hiring a Customer Success professional!*** **Responsibilities:** * Monitor the customer journey and ensure a positive experience * Guide customers on accounting processes and services * Monitor satisfaction and identify opportunities for improvement * Ensure value delivery and customer retention * Monitor internal processes and validate information * Guide and support team members involved in customer service **Requirements:** * Reside in Campinas, with easy access to the Ouro Verde region * Currently pursuing a higher education degree (Administration, Marketing, or Business Management — not mandatory) * Experience as a Customer Success professional, Commercial Assistant, or in customer service * Experience in an accounting office (not mandatory) * Proficiency in computer applications (Microsoft Office, Canva, and Gestta — basic to intermediate level) * Knowledge of Customer Success principles * Proactivity, problem-solving focus, communication skills, and organizational ability **Benefits:** * Transportation allowance * Meal voucher * Life insurance * Career development plan * Birthday leave * Health insurance **Working hours:** Monday to Friday, from 8:00 AM to 5:00 PM **Send resume to ***rh.arthurferrari@gmail.com*** Compensation: R$2.800,00 per month Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
