Description
Job Summary:
Customer service via multiple channels, order and return management, product registration, and participation in meetings.
Key Highlights:
1. Multichannel customer service
2. Order management and product registration
3. Clear communication and proactivity
DESCRIPTION
This position is fully remote (100% Home Office), with possible in-person meetings for alignment (to be scheduled).
You will handle customer service via WhatsApp, Email, and Social Media (Instagram and Facebook).
Manage orders and product returns for the company.
Register products on the e-commerce platform.
Participate in meetings and report issues to management.
REQUIREMENTS
* Personal computer and internet connection
* Clear and concise communication
* Fluent in Portuguese, with formal written proficiency
* Empathy, patience, and resilience
* Willingness to learn
* Proactivity
* Must reside in Limeira, Piracicaba, Jundiaí, Campinas, São Paulo, Americana, Sumaré, or nearby cities. Position: CUSTOMER SERVICE AND OPERATIONS ASSISTANT \- LIMEIRA \| Salary: R$ 1\.000,00\. \| Education: High school diploma. \| Shift: Morning and afternoon. \| Department: Customer Service. \| Experience: 6 months. \| City: Limeira / SP