Sales Assistant

Description

Job Summary: Work with a focus on excellence in service, student experience, engagement, retention, and loyalty, contributing to the institution's sustainable growth. Key Highlights: 1. Consultative service and student follow-up 2. Focus on student experience and retention 3. Develop lead generation and opportunity conversion initiatives The employee will be responsible for developing new student acquisition activities, delivering consultative service throughout the enrollment process, and supporting students throughout their academic journey. Work with a focus on excellence in service, student experience, engagement, retention, and loyalty, contributing to the institution's sustainable growth and achievement of commercial and academic goals. Main Responsibilities Prospect new students through various service and relationship channels. Deliver consultative service, identifying candidate needs and presenting the institution’s courses, modalities, benefits, and differentiators. Manage the enrollment process, ensuring agility, quality, and excellence in service. Develop commercial initiatives for lead generation, conversion, and opportunity recovery. Support students from enrollment onward, promoting a welcoming integration and guiding them through their initial steps at the institution. Conduct orientation and adaptation support activities for new students. Maintain active contact with students, strengthening relationships and encouraging academic engagement. Identify signs of dissatisfaction or dropout risk, proactively intervening to promote student retention. Requirements Completed high school (higher education in progress or completed is desirable). Experience in customer service, relationship management, consultative sales, or commercial areas. Computer literacy and proficiency in Microsoft Office. Experience in educational institutions or educational service is desirable. Competencies Excellent verbal and written communication skills. Commercial profile with relationship focus. Empathy and receptiveness. Proactivity and initiative. Organization and time management. Negotiation and persuasion skills. Employment Type CLT — 44 hours per week \- 8 hours per day Monday through Friday, from 10:00 to 19:00 hrs Saturdays, from 09:00 to 13:00 hrs Benefits: Transportation allowance. 80% tuition scholarship. Education assistance up to R$ 100.00\. Meal allowance of R$ 180.00 The birthday day off is a corporate benefit granting one paid day off during the month or on the date of your birthday. The Gympass (now called Wellhub) is a corporate health and wellness benefit. It provides employees access to thousands of gyms, studios, personal trainers, and meditation, nutrition, and therapy apps via a single monthly subscription. Salary: R$1\.740,00 \- R$2\.043,33 per month Benefits: * Education assistance * Partnerships and commercial discounts * Transportation allowance Work Location: On-site