[Adm] Administrative Assistant - Commercial

Description

**[Adm] Administrative Assistant - Commercial** =============================================== TOTVS | Joinville - SC | Hybrid Job Description * Ensure accuracy and control of all sales documentation (proposals, contracts, orders, reports), facilitating team work and communication with other departments. Responsibilities and Duties * Documentation Management: * + Generate sales opportunities and commercial proposals, ensuring accuracy and legal compliance of all documents while respecting the values and commitments made to each customer network. + Monitor contract signature workflows and ensure finalized documents are routed through proper processes to relevant stakeholders. * Operational and Logistics Support: * + Track sales orders from initial system registration through to invoicing, acting as the focal point between the sales department and Backoffice teams as well as customers. + Maintain and update customer and sales data in the CRM system. + Support sales channels in preparing commercial proposals and tracking signatures. * Control and Reporting: * + Prepare sales performance reports, KPIs, and weekly/monthly summaries for management, including sales channels. + Review and process sales team expenses and reimbursements according to internal company policies. Requirements and Qualifications * Prior experience in administrative or sales support roles. * Proficiency in Microsoft Office and Google Suite (especially Excel) for preparing proposals, reports, and spreadsheet management. * Knowledge and ability to use CRM (Customer Relationship Management) systems for managing and updating customer and opportunity data. * Excellent organizational, planning, and time-management skills to handle multiple tasks and deadlines. * Strong attention to detail and focus on accuracy—essential for reviewing and managing sales documentation and contracts. * Good interpersonal and written communication skills, required for interacting with the sales team, Backoffice, and customers. Desired Qualifications * Education: Currently pursuing or completed undergraduate degree in Business Administration, Management Processes, or related fields. * Industry: Prior experience in software, services, or retail companies. * Systems: Familiarity with ERP (Enterprise Resource Planning) systems or Business Intelligence (BI) tools to enhance report generation. Language: Intermediate English or Spanish, due to potential interaction with international sales channels and customers. Salary Range To be determined Employment Type CLT (Consolidation of Labor Laws) Benefits * TOTVS Network University, a corporate university offering free content and certifications for every employee; * +Saudáveis Program, supporting each TOTVER’s physical, mental, and financial well-being through advisory services and wellness initiatives; * +Vantagens Program, Latin America’s largest discount network, exclusively for our employees; * +Cuidado Program, a personal support program for employees and their families, offering guidance across various specialties including psychology, social services, pet consulting, etc.; * Einstein Conecta, a complimentary online medical consultation service provided by physicians from Hospital Israelita Albert Einstein; * Health and dental insurance; * Meal and/or food allowance; * Transportation allowance and shuttle services at selected metro stations; * Extended maternity and paternity leave; * Lactation room; * Bicycle parking; * Changing rooms; * Life insurance; * Childcare allowance; * Private pension plan; * Offices designed to stimulate creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company As a technology industry leader, we are a community of driven, innovative, autonomous, and high-performing individuals committed to lifelong learning. Together, we create opportunities, transform futures, and share knowledge. Your professional growth happens here in an inclusive, respectful, and energizing environment—people helping people. We pursue sustainable growth, leveraging data and AI to deliver smarter, more efficient outcomes for our clients. Join us to innovate and build the future of technology. #VemPraTOTVS #SomosTOTVS