After-sales attendant (home office)

Job responsibilities: * Proactively attend to and directly contact customers; * Provide support and follow up with customers throughout the entire pr
- Remote work
- Internet reimbursement
- Customer service support

Building the new interface with the client and ERP. Improving the virtual store for schools (B2B model). Integrations with the ERP (Microsoft Dynamics) and Magento (current store engine); Rebuilding the order capture interface with schools; Creating a pipeline to send orders to the ERP and subsequently collect delivery status data and management reports. Responsibilities Design, develop, and maintain robust, scalable, and sustainable backend solutions aligned with business needs. Ensure code quality through code reviews and implementation of automated tests. Share knowledge and experiences with other team members, fostering continuous team development. Solve complex technical problems by seeking innovative, effective, and efficient solutions. Apply systemic thinking to analyze complex situations and problems from a broad perspective, considering long-term implications and interactions among various elements. Use analytical capability to logically and structurally analyze information and data, identify patterns and trends, and make decisions based on this analysis. Create technical documentation. People skills Strong communication skills and ability to work collaboratively in a team. Proactivity and initiative to identify and resolve problems. Ability to translate business requirements into viable technical solutions. Combine knowledge, skill, attitude, and results. Commitment to delivering results and ensuring work quality. Solve problems and find effective and efficient solutions. Hard skills Work with programming languages such as C#, C++, Python. AWS Cloud SQS. SNS. Lambda. ECR. EventBridge.
João Silva
Indeed · HR