Description: High school diploma required; However, having a technical course, undergraduate studies in progress or completed would be an advantage; Must be over 18 years of age; Must reside in Mogi das Cruzes – SP; Proficiency in computer use and typing; Additionally, we value your empathy, strong communication skills, agility in handling and resolving diverse situations. Your persuasive and negotiation abilities are essential to succeed in your responsibilities. * Contact delinquent customers and conduct negotiations to ensure effective debt repayment, focusing on debt settlement and proposing optimal credit recovery solutions; * Clarify customer inquiries; * Issue payment slips for agreements; * Record service incidents in the system, detailing actions taken and ensuring data accuracy in reporting. 2512050202185166