IT TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: Provide technical support ticket handling and follow-up, equipment maintenance, IT problem resolution, and system configuration. Key Highlights: 1. Handle and follow up on technical support tickets 2. Perform maintenance on computers, printers, and systems 3. Configure equipment and guide users **IT TECHNICAL SUPPORT ASSISTANT** **Temporary position (45 days) with potential for permanent hiring** **Location:** Paulínia/SP (On-site) **Salary: R$ 2.707,16** **Benefits:** * Meal Allowance/Food Voucher: R$ 1,154.74 (unified) * Transportation Voucher **Working Hours:** Monday to Thursday: 7:30 AM to 5:30 PM Friday: 7:30 AM to 4:30 PM **Main Responsibilities:** * Handle and follow up on technical support tickets; * Perform maintenance on computers, printers, and systems; * Identify and resolve IT issues; * Configure equipment and guide users; * Record support interactions and manage IT assets; * Support IT area improvements and projects. **Requirements:** * Completed High School or a Technology degree in Information Technology; * Minimum 1 year of experience in technical support; * Knowledge of computer and printer maintenance; * Familiarity with networking, TCP/IP, structured cabling, Windows, Active Directory, remote access, and Microsoft Office Suite. **Preferred Qualifications:** * Technical English reading proficiency; * Organized, analytical profile with strong communication skills. **Interested candidates, please send your resume via** **WhatsApp:** (11) 99556-7185**:** **Subject:** IT TECHNICAL SUPPORT ASSISTANT Compensation: R$2,705.15 – R$2,707.16 per month Benefits: * Food Voucher Work Location: On-site