IT Technical Support

Description

Job Summary: Professional responsible for configuring network equipment, providing on-site and remote technical support to customers, managing service tickets, and preparing technical reports. Key Highlights: 1. Network equipment configuration 2. Customer technical support and service 3. Preparation of technical reports **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 7:30 AM to 5:30 PM **Experience Level:** Professional **Employment Type:** Full-time – CLT * Configuration of network equipment, routers, repeaters, and IP network addressing; * On-site and remote customer support and technical assistance; * Use of technical service ticket management system; * Preparation of technical reports. **Requirements:** * Relevant experience in the field; * Valid driver's license. **Benefits:** Meal allowance