Our IT team is responsible for the maintenance and evolution of various essential services for the company, such as operating systems, virtualization, authentication services, databases, monitoring, networks, and information security, serving both internal environments and client environments. The **Microsoft Infrastructure Analyst** position aims to act in the maintenance and evolution of Microsoft environments, focusing on the administration of Windows Server, Active Directory, Microsoft 365, Microsoft Entra ID, Microsoft Azure, and other services that make up the organization's infrastructure, ensuring the availability, performance, and continuous evolution of the environments. We are looking for committed, organized, and proactive professionals who enjoy solving problems, working in teams, and operating in critical environments, contributing to the continuous improvement of the infrastructure. We have a vacancy to make life easier for people on this team. Interested? Send your resume! This and other advertised vacancies are available for Persons with Disabilities **Responsibilities and duties** * Act with the monitoring and client support team. * Monitor monitoring consoles. * Handle alert events. * Change hardware resources on Virtual Servers. * Notify the team of actions performed. * Follow the team's Communication group. * Activate support teams. * Handle Telephone Calls. **Requirements and qualifications** **Responsibilities and duties:** * Administer, maintain, and evolve corporate Microsoft environments and client environments. * Administer and maintain Windows Server environments, ensuring the availability, performance, and stability of services. * Administer Active Directory, DNS, DHCP, File Server, and Print Server environments. * Administer and provide support for Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive. * Administer Microsoft Entra ID (Azure AD) environments, including user management, groups, synchronization, licensing, and authentication. * Act in the administration of Microsoft Azure platform resources, supporting the maintenance and evolution of cloud services. * Administer virtualized environments using VMware vSphere/ESXi. * Act in the resolution of incidents, troubleshooting, and advanced support related to Microsoft infrastructure. * Follow monitoring tools and act preventively in the identification and resolution of incidents. * Develop and maintain technical documentation of the environments. * Interact with clients, internal teams, and suppliers to address technical demands. * Participate in infrastructure implementation, migration, and continuous improvement projects. * Participate in on-call schedules when necessary. **Expected experience:** * Experience in the administration of Microsoft environments in production. * Experience with Windows Server, Active Directory, Microsoft 365, and Microsoft Entra ID. * Experience with virtualization using VMware vSphere/ESXi. * Experience in hybrid environments (on\-premises and cloud). * Experience in the service and maintenance of corporate and client environments. **Technical requirements:** * Administration of Windows Server environments (2016, 2019, and 2022\). * Administration of Active Directory, including users, groups, GPOs, OUs, permission delegation, and password policies. * Administration of Microsoft Entra ID (Azure AD). * Administration of Microsoft 365, including Exchange Online, Teams, SharePoint Online, and OneDrive. * Knowledge of Microsoft Azure, with a focus on the administration of virtual machines, virtual networks, storage, and identity. * Administration of DNS, DHCP, File Server (NTFS, permissions, and quotas), and Print Server. * Experience with virtualized environments using VMware vSphere/ESXi. * Knowledge of PowerShell for the administration and automation of routines in Windows Server, Active Directory, Microsoft 365, Entra ID, and Azure. * Ability to create, interpret, and maintain scripts for user provisioning, information collection, report generation, and automation of administrative tasks. * Knowledge of infrastructure monitoring tools (Zabbix or similar). * Notions of networks (TCP/IP, VLAN, DNS, DHCP, and Firewall). * Knowledge of corporate backup solutions (Veeam Backup \& Replication will be considered a differential). **Behavioral skills:** * Analytical and troubleshooting capability. * Good technical and interpersonal communication. * Organization and documentation of activities. * Teamwork and collaboration. * Proactivity and sense of responsibility. * Ease of continuous learning. **Education and courses:** * Completed or ongoing higher education in Information Systems, Computer Science, Computer Networks, or related fields. * Courses focused on Windows Server, Active Directory, Microsoft 365, Azure, or PowerShell will be considered differentials. **Desirable certifications:** * Microsoft AZ\-900 – Azure Fundamentals. * Microsoft AZ\-104 – Azure Administrator Associate. * Microsoft MS\-102 – Microsoft 365 Administrator. * Microsoft SC\-900 – Security, Compliance and Identity Fundamentals. * ITIL Foundation. * VMware VCP will be considered a differential. **Additional information** **Working hours:** Monday to Friday\- from 08:00 to 12:00 and from 13:12 to 18:00. Opportunity to work remotely. Since 1997, we have been guided by customer-centricity, offering telecommunications solutions for homes, businesses, and governments. We have an innovative attitude and combine cutting-edge technology with personalized service that makes all the difference. We were born in Timbó, Santa Catarina, and evolved through significant changes: new connections, emerging technologies, and new demands from clients and users. We have expanded our presence in various cities in the states of Rio Grande do Sul, Santa Catarina, and Paraná, always maintaining excellent service and a transparent and honest relationship. In 2021, we won the 5G auction and took on the mission of bringing this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history comes with several recognitions from Anatel, such as the Best Broadband Operator in Southern Brazil, for six consecutive years! We develop solutions for the future of people and generate growth opportunities for those who make it happen! All of this with great collaboration and valuing high performance. Here, more than participating, you will build together! Be part of the future with us! Unifique, since 1997 making life easier for people! **All our opportunities are available for Persons with Disabilities** ### **Benefits for those who work here** Health Plan Dental Agreement Pharmacy Agreement Life Insurance Transportation Voucher Food Voucher Education Assistance Courtesy Internet School Material Assistance Cegonha Assistance PPR \- Profit Sharing Program Five-Year Anniversary \- award for time at the company Psychological Support Daycare Assistance Assistance for children with disabilities Birthday Gift Uniforms and equipment Partnerships Discounts on Unifique services
João Silva
Indeed · HR
João Silva
Indeed · HR
