Description
**EDUCATION:**
Technical High School in Informatics or Bachelor's degree in Systems Analysis and Development, Computer Networks, or related fields
**REQUIRED SKILLS FOR THE POSITION:**
**\*** Knowledge of hardware and software
\* Proactivity
\* Knowledge of Microsoft and Linux operating systems
**JOB-RELATED RESPONSIBILITIES**
Provide technical support to staff and teachers in classrooms, responding to requests (including knowledge of data projectors / projectors)
Perform preventive maintenance and computer formatting
Assist with network infrastructure, cabling, and servers.
Technical Requirements:
* **User Support (Service Desk):** Experience in first-level support, resolving software issues (Windows, Office Suite, web browsers) and hardware issues.
* **Hardware and Peripherals:** Ability to assemble, maintain, and diagnose desktops, laptops, printers, and projectors.
* **Computer Networks:** Basic knowledge of structured cabling, router configuration, Wi\-Fi, and fundamental protocols such as TCP/IP, DNS, and DHCP.
* **Operating Systems:** Proficiency in Windows 10/11, basic understanding of Linux distributions, and Windows Server (for user management in Active Directory).
* **Information Security:** Familiarity with antivirus solutions, data backup, and best practices to prevent basic vulnerabilities.
Employment Type: Full-time CLT
Salary: Starting at R$2\.024,00 per month
Work Location: On-site